Description

Position Summary:

The Retail Representative plays a critical role in driving brand awareness and lead generation through strategic event and retail marketing initiatives. This position requires a dynamic leader capable of managing large teams, executing high-impact marketing strategies, and delivering measurable results in fast-paced environments.

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Key Responsibilities:

•\tLead and manage a team of 50+ Associate Managers across retail and event channels.

•\tDrive lead generation and increase brand presence through retail storefronts, events, shows, fairs, expos, and festivals.

•\tMaster Renewal by Andersen’s methodology, product offerings, and current promotions.

•\tExecute and exceed KPIs including HPD (Homeowner Per Day), promo rates, cancel rates, and CPLU (Cost Per Lead Unit).

•\tOversee scheduling and staffing across multiple locations and events.

•\tDevelop strategic performance plans and foster leadership at all levels.

•\tEnsure consistent brand standards in event set-up and take-down.

•\tImplement employee engagement and retention strategies in high-volume environments.

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Required Qualifications:

•\tProven experience in end-to-end event planning, including logistics, execution, and post-event analysis.

•\tExpertise in lead generation strategies tailored to both event and retail-based environments.

•\tFamiliarity with performance management systems (e.g., Coaching Plans, PIPs).

•\tAbility to communicate and adapt across diverse personality types (DiSC methodology).

•\tPrevious experience in the home improvement industry is preferred.

•\tDemonstrated ability to balance staffing needs across multiple events or locations.

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Skills & Competencies:

•\tHigh integrity and professionalism.

•\tStrong objection handling and rebuttal skills.

•\tCoaching and team development with emotional intelligence.

•\tData-driven decision-making and metric creation.

•\tEffective delegation, conflict resolution, and performance improvement.

•\tClear communication with internal leaders, stakeholders, and external partners.

•\tStrategic thinking to align short-term execution with long-term goals.

•\tLeadership skills to manage teams with defined KPIs.

Skills

Sales, Customer service, Retail, Customer service skills, Vendor management

Top Skills Details

Sales,Customer service,Retail,Customer service skills,Vendor management

Experience Level

Intermediate Leve

Pay and Benefits

The pay range for this position is $70000.00 - $75000.00/yr.

Medical insurance
Vision insurance
Dental insurance
401(k)
Paid maternity leave
Paid paternity leave

Workplace Type

This is a fully onsite position in Northborough,MA.

Application Deadline

This position is anticipated to close on Aug 28, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.