Overview:
Suki’s Salon is seeking a dynamic Retail Manager to own and elevate retail performance across five salon locations. This role blends strategy and execution across retail and merchandising, purchasing, inventory control, e-commerce, and training. The ideal candidate is organized, commercially minded, and comfortable working both behind the scenes and on the salon floor.

This is a high impact role responsible for driving retail growth, improving inventory efficiency, and ensuring a consistent, elevated retail experience across all locations.

Key Areas of Focus

Retail & Merchandising

Own the retail strategy across all locations to drive revenue and client experience. Establish visual merchandising standards, product placement, and promotional rollouts. Analyze sales performance and identify opportunities to increase sell-through. Purchasing Manage purchasing for all retail products across five locations. Forecast demand and place orders to support salon and e-commerce needs. Build strong relationships with brand partners and negotiate pricing, terms, and support. Inventory Control Oversee inventory systems, stock levels, counts, and transfers. Improve inventory turnover while minimizing shrink and overstock. Ensure consistent processes and accurate reporting across locations.

E-Commerce

Manage retail product assortment and availability for Suki’s e-commerce platform. Ensure accurate listings, pricing, inventory sync, and promotions. Monitor online sales performance and support digital launches. Training Train and coach stylists and front desk teams on product knowledge and retail conversations. Support onboarding and ongoing retail education. Create simple tools, incentives, and accountability to drive retail engagement.  

Qualifications

Previous experience in retail management, ideally within a relevant industry. Strong understanding of merchandising, purchasing, and inventory management. Comfortable training and influencing teams.

Why join Suki's:

Work with a respected salon brand in BC and own and shape the retail function end-to-end. Enjoy a collaborative, creative, people-first culture. Competitive compensation $75K to $85K with performance incentives. Room for career growth

This is an immediate new opening and cover letters are not required.
We look forward to reviewing your resume!