A Restaurant Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Restaurant Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Restaurant Waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manorPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygieneComply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Restaurant Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitudeGood communication skillsCommitted to delivering high levels of customer service
Ability to work on your own or in teamsEnglish communication skills (both written and verbal)
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsWhat's in it for me?
Career and development opportunities in Hilton Hotels WorldwideCompetitive Salary & WagesPrivate Health Insurance“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friendsIndoor Parking Privileges Complimentary Dry Cleaning for Business AttireMonthly Transportation FeeComplimentary Shuttle Bus 50% discount on personal food & beverage consumption in the sister hotels. Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)14 days paid paternity leaveOpportunity to make a positive impact on environment and community with Travel with Purpose programSpecifically, we look for demonstration of these Hilton Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!