Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.



At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape.

What you will have an opportunity to do:

The “Avenue Bellevue” development is looking for a Residential Operations Manager to manage 2 residential operation duties in the newly constructed mixed-use residence project consisting of 365 luxury serviced condominium units in two towers, surrounded and in synergy with the 208 rooms and suite first class InterContinental Hotel Seattle Bellevue, convention center, 1,000 unit parking garage, and extensive luxury retail space. This position reports directly to the Community Association Manager.

 

JOB DUTIES AND RESPONSIBILITIES: 

Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience.  

Integrate and support entities within the Avenue complex. 

Champion a culture of excellence and community engagement throughout the property. 

Serve as a central point of collaboration, ensuring alignment among all entities within the complex. 

Oversee day-to-day operations across multiple service areas, maintaining efficiency and consistency.  

Develop and uphold operational standards that reflect best practices and luxury expectations. 

Facilitate regular meetings and maintain clear communication with management. 

Represent the property with poise and polish, creating an exceptional experience with every interaction.  

Respond to emergent situations and assist with special projects as needed. 

Demonstrate a positive attitude and leadership mentality. 

Handle other duties as assigned. 

What are we looking for?

QUALIFICATIONS:  

Excellent written and verbal communication  

Ability to provide high-level customer service with astute attention to detail and organization.  

Professional presentation and appearance.  

Must be a team player. 

 SPECIAL POSITION REQUIREMENTS:  

Must be available to work weekends and/or evenings as needed.  

Benefits offered to full-time associates:

Paid Time Off2.15 hours for every 40 hours worked14 days7 Paid Holidays, 2 Floating HolidaysMedical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start dateCompetitive Matching 401KHealth Savings AccountHealthcare Flexible Saving AccountSupplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality IndemnitySupplemental Short-Term Disability InsuranceBasic Life and Accidental Dismemberment InsuranceBasic Long-Term Disability InsuranceLife Insurance buy-upsEmployee Assistance ProgramPet Insurance

Benefits offered to part-time associates:

Sick Time (accrue 1 hour for every 30 hours worked).

Benefits offered to all associates:

Competitive SalaryCompetitive Matching 401KCash incentives programsCommuter benefits or free onsite parkingDelicious free shift meal at our employee cafeteriaHotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)24/7 security onsiteStellar back-of-house facilitiesSupport, training, and mentorship from managementEmployee Recognition ProgramsCareer growth opportunities

Join us and experience a workplace that values your success, health, and happiness—every step of the way.

 

Compensation:

$90,000.00

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$100,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.