Reservations Agent

Application Deadline: 31 January 2026

Department: Revenue & Reservations

Employment Type: Permanent - Full Time

Location: Qatar - Doha

Compensation: ر.ق0 / month

DescriptionThe incumbent of this position is responsible to materialize the maximum number of requests and reservations. 

Key Responsibilities●                   Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.●                   Ensure clients’ satisfaction and adherence to Kempinski service standards.●                   Follow internal credit policy.●                   Follow up on lost business and bring information about them to the knowledge of the department superiors.●                   Spot-check reservations made the previous day and check all VIP arrivals.●                   Test calls LQA / IFH results > 85%.●                   Follow the internal up-sell programme for Reservations department.●                   Perform any other duties as assigned to them by management.