Job Title: Remote Administrative Assistant

Job Description

This temporary position is within the App Assist department, focusing on scheduling and conducting interviews with applicants. This role plays a critical part in facilitating the interview process and ensuring the accuracy of information gathered.

Responsibilities

Conduct professional, courteous, and articulate interviews with applicants, ensuring a positive rapport and gathering all necessary personal and medical information.Review documents and correspondence for additional information to enhance the interview process.Accurately enter data related to applications into the Application Interview System (AIS) and Assistant Underwriting System (AURA), ensuring precise processing and approval of life insurance policy contracts.Provide prompt and professional service to inquiries received via phone or writing, maintaining departmental standards.Communicate effectively using proper grammar and spelling within the department and with external partners to resolve issues and expedite processes.Effectively communicate AppAssist policies and procedures to internal and external customers.

Essential Skills

3+ years of administrative or customer service experience, preferably in a call center.Solid medical vocabulary and comfort with medical terminology.Strong organizational skills and administrative capabilities.Proficiency in Microsoft Office and data entry.Exceptional communication skills.

Additional Skills & Qualifications

Detail-oriented with a focus on accuracy.Computer savvy, with the ability to work remotely.

Work Environment

The position is fully remote, with a shift from Monday to Friday, 12:30 PM - 9:00 PM. Training will be conducted entirely online. The candidate must have a private office space and a wired internet connection, not wireless. The team consists of 7-10 case managers and operates within a large organization housing 400+ employees.

Job Type & Location

This is a Contract position based out of Frederick, MD.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 6, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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