Job Opportunity: Release Professional As a Release Professional, you will be part of the IT Support and Release Management teams supporting ServiceNow implementation and deployment. The ideal candidate will have strong analytical skills, effective communication, and a proactive approach, which will align successfully in the organization. **Job Title:** Release Professional **Location: Westfield Center, OH (On-site, 3 days a week)** **Pay Range:** $52hr **What's the Job?** + Assist with ServiceNow UAT testing, including identifying and reporting system issues + Manage change tickets and support the Release Management process + Provide technical mentoring and guidance to internal Release Professionals and help desk personnel + Support and monitor system validation to ensure ServiceNow operates as designed + Create and maintain documentation related to change management and release procedures **What's Needed?** + Intermediate experience with ServiceNow, including workflows, reporting, dashboards, and ticket processing + Knowledge of ITSM and ITIL concepts + Experience in Change and Release Management processes + Strong collaboration and communication skills to work effectively with technical teams + Ability to manage multiple tasks and adapt to changing priorities **What's in it for me?** + Opportunity to work on a meaningful project supporting ServiceNow deployment + Collaborate with a dedicated and innovative team + Gain valuable experience in release management and IT service management + Flexible work schedule with periodic off-hours support + Potential for contract-to-hire engagement If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.