WHAT YOU'LL DO
As a Regional Retail Space Manager, you lead the regional Retail Space team and contribute to secure a strong store customer experience excellence in your region. You create and drive regional plans for commercial upgrades of our retail spaces across the portfolio. You secure project planning and management of the Key City projects or any other new format roll-outs in your region.You are the regional counterpart to the global Retail Experience & Design team, and a key link between regional Sales and Expansion teams.
This hybrid role reports into our Regional Head of Expansion and is based out of New York, NY, with the following direct reports: Business Analyst – Store Projects, Key City Project Manager.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Leading Your Team
Lead the Retail Space team in your regionCreate conditions to enable performance of teams and individuals in your regionDrive talent management by identifying and developing talents to build (future) organization and diverse teamsStrengthen teamwork and foster cross-functional collaboration
Elevate CX through aligned commercial and expansion strategy
Co-create the vision for the retail space in your region, based on global strategic directionWork closely with the regional Expansion management team to ensure that the retail space plan is based on the customer behavior in all channels in your region, as well as the Brand PlanProvide commercial input to regional portfolio strategy, based on both sales performance and consumer demand, through catchment area analysisCollaborate with Store Design to ensure implementation of commercial layouts in storesDrive and implement the roll-out of assortment profiling and commercial changesAlign the roll-out plan of store updates with the Regional Tech & Operations Manager or Lead for maximum customer impact and efficienciesCo-create the Key City strategy for your region with global Retail, and other new format roll-outs in the regionLead strategic distribution of SP10 Capex in the region and ensure that projects are executed
Project Management and implementation
Maintain the full overview of initiatives in the pipeline in your region, and act as a filter between global Retail requests and sales market Expansion teams, to ensure that projects are executed effectively and efficientlyUnderstand the involvement of all other stakeholders and secure their input in the project time planPrioritize efficiently based on company and customer needs, connecting the right people to take strategic decisions and ensure smooth progress of projectsEnsure that the team executes allocation actions to facilitate Expansion projectsSecure project management of Key City projects together with the region and sales market. Aligning all stakeholders, driving decision making, and ensuring the project is delivered on time
Collaboration/ Stakeholder Management
Work in close collaboration with the regional Expansion team and the global Retail Experience & Design team, ensuring global initiatives are aligned with your regional plan and rolled out within your regionYou collaborate closely with the regional Sales team, especially the Visual and Merchandising teams, to drive commercial upgrades and assortment profiling changes
Qualifications
WHO YOU ARE
We are looking for people with…
Degree in Business Administration, Engineering, Architecture, or similarCoaching and leadership skillsStakeholder management skillsStrategic planning and long-term visionPlanning and organizing skillsResult drivenMS OfficeAt least 3 years of Sales and/or Expansion experience, or relevant senior management position in H&MGood knowledge in Expansion strategy and store customer experienceGood understanding of Merchandising and assortmentA passion for fashion Retail and knowledge of our competitionExperience from managing a teamExperience from working in an international, matrix organization with several stakeholders and seniority levelsPeople and relationships: Communicative / socially confident / supportiveTasks and projects: Analytical / creativeDrives and emotions: Resilient / decisive and action orientedOral and written proficiency in EnglishInclusive, positive, open to feedback, willing to multitask and learn on the job.
Additional Information
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
Why You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disabilityWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 yearsYou’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleaguesWe are an inclusive company where you’re encouraged to be yourself at workYou will have access to a large global talent community, where career growth and aspirations have no limitsWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local communityYou’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COSWhy You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disabilityWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 yearsYou’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleaguesWe are an inclusive company where you’re encouraged to be yourself at workYou will have access to a large global talent community, where career growth and aspirations have no limitsWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local communityYou’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COS
Compensation: salary range is $145,954-$167,851 annually**
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
EEOC Code: OFM
Job Status: Salary, Exempt