Amerita
OverviewThe Regional Intake Manager monitors all activities and information related to the processing of new referrals and ongoing coordination of patient customer service for the Region. This position completes all personnel related tasks for Intake employees and works closely with all branch personnel, referral sources and Revenue Cycle Management department personnel.
Schedule:
Monday - Friday
8:30am - 5pm
We Offer:
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities Supervises the process of taking Infusion Therapy referrals from referral sourcesEnsures that all intake forms are complete, clear and within Amerita’s scope of serviceUnderstands which insurance companies Amerita has active contracts withEnsures that all day-to-day branch operations work towards branch goals for revenue growth, timely revenue recognition and provision of outstanding patient customer serviceEnsures intake personnel are properly performing all functions related to verifying insurance, obtaining authorizations and re-authorizations, registering patients, communicating with other departments regarding referrals, participating in patient care coordination and communicating with patients regarding coverage and financial obligationsEnsures that insurance verification is completed, and authorization is in place prior to giving the referral to a PharmacistResponsible for keeping staff current with payer requirements and Amerita policy and procedures related to the intake process, CPR+ functions and managing unbilled revenueUnderstands and adheres to all applicable company policies and state and federal regulations and ensures Intake staff adherenceIdentifies inefficient processes and monitors workload of staff, making recommendationsParticipates in and coordinates training for all new intake staffWorks in partnership with the Pharmacy Directors to assure that Amerita’s Intake policies are followed and processes in place onboarding of patientsWorks with Amerita’s Commercial Team to drive onboarding processes such as conversion rates and revenue growthSupervisory Responsibility: Yes Qualifications High School Diploma/GED or equivalent required; Associate’s degree or some college preferredA minimum of 5 years’ experience in of collection referral information in the healthcare marketA minimum of 2 years of Health Care Management experience with a focus on large management groups or multiple site managementExperience working with all payer types to include Medicare, Medicaid and commercial insurance companiesRevenue Cycle Management experience a plusHome infusion experience a plusWorking knowledge of medical terminologyKnowledge of insurance verification and pre-certification proceduresSolid Microsoft Office Suite skillsStrong verbal and written communication skillsAbility to independently obtain and interpret informationKnowledge of CPR+ software a plusPercentage of Travel: 0-25%**To perform this role will require frequently sitting, and typing on a keyboard with fingers, and occasionally standing, walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.Salary Range USD $70,000.00 - $85,000.00 / Year