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The Region Director of Retail (RDR) will direct and oversee all retail selling efforts of DSD and serve as the direct supervisor for a team of frontline managers, ensuring that all Retail priorities are clearly communicated and executed at store level.
Primary Responsibilities and Accountabilities
Develop Retail Account Strategy/Tactical Plan:
Works with the RVP to act as General Manager in developing strategies and standards to manage market P&L and drive execution against Retail KPI’s; Designs clear market execution plans
Establish process to ensure customer account strategy is integrated and consistent with retail strategy and customer service guidelines.
Support and participate with Team Leaders and customer team on selected account calls (e.g. customer reviews) and represent retail execution capabilities. Communicate retail account strategy/standards internally and externally
Lead annual retail reviews and major presentations
Establish process to integrate retail strategy and customer service guidelines; ensure consistency
Provide input into the customer service strategy
Communicate retail strategy/standards internally and externally
Provide feedback to customer teams on sales opportunities and input into customer plan development
Lead and Drive Retail Execution:
Set performance expectations and standards for direct reports
Assist personnel with plan/program development
Establish coverage standards for each retail customer
Set process and standards to ensure region responses to customer's needs are quick and reliable
Proactively resolve issues/conflicts between retail customer teams, if necessary
Feeds back retail conditions to RVP based on first-hand knowledge Communicate retail strategies/tactics to direct reports
Provide mechanisms for effective field communication
Develop and Coach People:
Lead, train, and develop direct reports by setting performance expectations and standards; establish plans for personnel development; provide formal and informal feedback for direct reports
Develop region HR strategy and plan (e.g. succession plan)
Develop and monitor to ensure training standards are met in the region
Work with direct reports to create and execute development plans and individual career paths
Provide ongoing feedback to RVP about personnel capabilities/development
Goes on retail "work-withs" to coach and assess personnel capability and retail conditions
Communicate and monitor market to ensure training and execution standards are met; Proactively resolve issues/conflicts between team members & customer if necessary
Calibrate RMS and SR performance to ensure MAP rating consistency
Manage Retail Resources:
Efficiently allocate resources
Manage retail execution budget
Provide input into Manger of Training and Recruiting priorities
Hire, terminate, and evaluate retail personnel
Attract and retain high caliber candidates
Ensure execution of all key HQ programs at splinter group level by providing strong leadership to key account personnel
More about this role
Education / Certifications:
Bachelor’s degree in Marketing or Business Administration
Job specific requirements:
Minimum of 10 years of consumer products industry experience along with strong sales knowledge with an emphasis on managing customer relationships (HQ management), retail deployment, sales finance, and sales operations.
Minimum of 5 years of people management experience.
Retail leadership experience.
Strong knowledge of customer and business strategies.
Solid organization, project management and planning skills
Strong written / oral communication skills
Ability to work in a dynamic environment
Travel requirements: Yes, within market.
Salary and Benefits:The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job TypeRegularField SalesSales