Referral Clerk – Camp Pendleton
Employer: U.S. Got People (USGP)
Pay: $17.75 per hour + Health and Welfare Stipend
Schedule: Full-Time, Monday to Friday | Holidays and Weekends Off

U.S. Got People (USGP) is seeking a dedicated Referral Clerk to support military service members, veterans, and their families at Camp Pendleton. This is a great opportunity to be part of a mission-focused team providing essential administrative support in a healthcare setting.

Benefits Include:

Competitive hourly pay of $17.75 plus Health and Welfare stipendComprehensive benefits package including Medical, Dental, Vision, Life Insurance, and 401(k)Paid Time Off and Sick LeaveHolidays and weekends off

Minimum Qualifications:

High school diploma or GED equivalentAt least one year of experience in medical schedulingTyping speed of 50 words per minute or greater – typing certificate requiredBasic Life Support (BLS) certification through the American Red Cross or American Heart Association

Immunization Requirements (Must be current or able to obtain):

Hepatitis B (series and titer)Tdap (Tetanus, Diphtheria, Pertussis)MMR (Measles, Mumps, Rubella)Varicella (Chickenpox)Tuberculosis (TB) testCurrent Influenza vaccineCOVID-19 vaccine (if applicable)

Duties and Responsibilities:

Identify and track eligible beneficiaries for referral to specialty care outside the clinicMonitor and document the flow of beneficiary referralsGenerate weekly reports on referrals that are not activated, pending appointments, and patient no-showsCommunicate with Case Managers on a weekly basis or as neededProcess monthly referrals to network providersParticipate in weekly team or department meetingsMonitor clinic queues to ensure referrals are closed within required timeframesPerform clerical tasks that may require standing, walking, sitting, bending, or liftingMust be able to lift 25–50 pounds and access high shelving units with the use of step ladders to retrieve or file medical records

At USGP, we are committed to supporting those who serve. We value each member of our team and invest in their development so they can grow both personally and professionally. This position offers a meaningful opportunity to contribute to the care of our military community in a well-structured and supportive work environment.

USGP is an Equal Employment Opportunity Employer
We encourage applications from all qualified individuals, including minorities, women, individuals with disabilities, and protected veterans.

We look forward to reviewing your application and helping you take the next step in your career with USGP.

Job Type: Full-time

Pay: $17.75 per hour

Benefits:

401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insurance

Application Question(s):

Can you type at least 50 WPM?

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Required)

License/Certification:

BLS Certification (Required)

Ability to Commute:

Camp Pendleton, CA 92055 (Required)

Ability to Relocate:

Camp Pendleton, CA 92055: Relocate before starting work (Required)

Work Location: In person