Join our dynamic team as a Transaction Processing Associate and shape the future of custody operations. Unlock your potential with JPMorgan and drive excellence in fund management 

As an Associate within the Custody Manila team, you will perform static setup related activities to facilitate seamless operations and ensure client satisfaction. You will collaborate with the team to execute processes, enhance workflows, and manage escalations, thereby contributing to the strategic objectives of the department.

Job responsibilitiesPerform asset setup, recertification, and related activitiesPerform client account setup and related activitiesPerform callbacks of SSIs to Transfer Agents/ Fund AdministratorsEnsure all tasks are completed within required SLAs and escalate issues to the immediate managerAssist in daily monitoring of requests receivedWork closely with offshore partners to provide seamless delivery of required tasksMaintain Weekly and Monthly Metrics Reports to management and stakeholders and lead the governance meetings with stakeholdersUpdate SOPs and ensure compliance with controlsWork with manager to identify and execute process streamlining opportunitiesWork on various BAU Projects assigned from time to time & ensure timely completion of projectsRequired qualifications, capabilities, and skillsAt least 3 years of experience in Banking Operations or Financial Services Operations Knowledge of financial instruments and trade life lifecycleStrong attention to detailsAble to work in fast paced environmentFlexible and adaptable to changes in process and organizationStrong team playerHighly coachable and open to feedbackGood written and verbal communication skills and able to escalate timely and clearlyPreferred qualifications, capabilities, and skillsBachelor's degree in a relevant fieldExperienced on process improvementExperienced on scripting intelligent automation tools