JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are currently looking for a Receptionist (m/f/d) to join our Workplace Management Team in Munich.

Your tasks:

Welcome all visitors warmly and genuinely, whilst walking them through the process of guest registration, keeping them updated about their host / meeting, taking care of their needs during their visit to BlackRock and wishing them a fond farewell. 

To ensure all visitors to the building, both internal and external, are correctly registered and issued a pass as per security standards and are given a prompt and efficient service and expectations are consistently exceeded. 

Track all visitors, including vendors, visiting employees and guests. Providing quality data as required using Resource Scheduler. 

To alert hosts to their visitor’s presence and keep visitors updated about their host’s arrival time; ensuring all visitors are collected by their hosts. 

To maintain an effective customer focus in all activities. 

To process and manage conference room bookings and requirements. Ensuring all booking data is captured in Resource Scheduler within the prescribed timescales

To undertake daily checks of meeting rooms to ensure they are kept clean, tidy, and fully operational in terms of services and supplies; raising Corrigo Work Orders as required

To assist in the conference room set-ups as required, including furniture changes and adjustments to moveable walls (where applicable)

To order and deliver to meeting rooms any catering as required. 

To support the Audio-Visual equipment for the meeting rooms and provide first-line resolution or escalate requirements as necessary

Answering the phone in a professional manner consistent with global standard

To ensure the reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness

Manage incoming and outgoing courier and other packages or mail as required

Managing and completing printing and binding requests

To work closely with the FM, Technology and wider building services teams to provide the best possible service to all clients and employees

Procure and distribute pantry amenity supplies and stationery

Your profile:

Experience in reception, concierge or related field

Previous catering or hospitality experience is desirable

Excellent people skills and ability to interact with a wide range of client staff and demands

Previous experience of working within a high profile corporate environment

Facilities Management exposure would be beneficial

Fluency in English and German

Strong PC literacy and proven ability to manage daily activities using various systems.

Very high attention to detail

Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.

Ability to maintain professionalism at all times and be an ambassador of the team.

Our offer:

Creative freedom for tasks and projects

Active exchange in the global industry network

Working together at eye level

Space for personal growth, not only for work

Acknowledgement of achievements - also monetary benefits

The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com

#LI-MM4

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.