Receptionist/Facilities Coordinator Job ID 254582 Posted 08-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Dublin - Dublin - Ireland As a **Receptionist /** **Facilities Coordinator** you will be the first face that visitors & staff will be greeted with. Main responsibilities include welcoming all visitors & employees in a professional manner & helping to coordinate the smooth running of the support functions on a daily basis. You will work closely with the Assistant Facilities Manager in driving service excellence within the team, being an ambassador of a one team approach within the Operations team, representing CBRE and client. You will assist the team to ensure KPI targets for the contract are met. **Role Summary:** + Welcomes employees, clients and visitors & coordinate their entry in conjunction with their hosts. + Responsible for responding promptly with accurate and thorough information according to the specific requests from tenants, employees and visitors. + Conducts a variety of front-of-house activities including: + Guest registration through badging software + Guest accommodation with luggage/coats, etc + Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits. + Issues visitor passes and validates parking. + Answers telephone in friendly, professional manner. + Maintains accurate records of service requests and status. + Receives and directs incoming calls to appropriate personnel/tenants and voicemail. + Provides assistance services to employees and guests including but not limited to: + Arranges and confirms recreational, dining, and/or business activities + Makes transportation & travel arrangements + Office wayfinding + Meal & activity reservations. + Guest & administrative support. + Couriers & mail services. + Continually maintains neat appearance of reception/lobby area, conference rooms, pantry areas and other common areas. + May perform visitor volume tracking & reporting, reception services, visitor refreshments & new hire inductions. + Serves as point-of-contact and/or extension of the facilities team. + Requests building and housekeeping services as needed. + Periodically inspects common area equipment to ensure good operating condition. + Arranges equipment service as needed. Determine standard supplies and information to be maintained at the front desk. May assist with temporary signage. + Performs general administrative duties associated with distributing packages and mail as required. + Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries. + Supports with meeting and events tasks as assigned. + May assist with scheduling, stocking and coordinating setup conference/meetings rooms, arranging for meeting equipment (i.e. projectors, video/web conferencing), ensuring equipment is in good operating condition for events, coordinating catering / hospitality, securing approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit. + Follows security and emergency procedures as defined for the property. + Responds to emergency situations in a calm, efficient manner. + Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. + May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc. + Maintains a file of services including transportation sources, accommodations, and referral contacts. + May arrange convenience/hospitality services for guests such as transportation, reservations, etc. + May provide reporting and insight to clients and property teams to improve product and service delivery. + May contribute site specific content. + Performs other duties as assigned. + Raise Purchase Orders in a timely manner and process / endorse client invoicing. + Work with vendors in keeping them compliant with relevant paperwork required in being an approved supplier. + Monitor UK&I Smartsheet tracker, following up with progress updates weekly with the team & enter updates in the tracker. + Carry out ad hoc duties required by Senior Facilities Manager in relation to projects, reporting & data gathering. + Engage in team meetings, sharing company updates, changes in policy and/ or procedures, sharing best practice across the portfolio to the CBRE team. + Complete all mandatory Client & CBRE training ahead of deadlines. + Engage in monthly finance reviews to ensure budgets are met & implement budget savings through optimisation & utilising approved vendor pool. + Engage & adhere to clients MBOs. **Experience Required:** + A comprehensive understanding and experience in business and customer-facing environments + Demonstrated experience in a high-performing team. + Hold academic passes with at least Leaving Certificate Maths and English or equivalent. + Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications. + Superior written and verbal communication skills enabling the individual to work with clients, suppliers, and staff at all levels + Results/ task orientated, with attention to detail and accuracy. + Excellent time management and organisational skills with commitment to continuous improvement. **Additional desirable skills/ qualifications** + Good organizational and strong problem-solving skills. + Highly adaptable and flexible. + Ability to work independently with little supervision. + Ability to work flexible work schedules based on office needs. + Strong problem-solving skills. + Ability to work requiring significant walking or through other means of mobility. + Ability to work in a standing position for long periods of time. + Ability to perform manual handling tasks as there may be some deliveries to put in store room & assist with occasional furniture moves/ meeting room reconfigurations. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)