**Become a part of our caring community and help us put health first** As a receptionist, you'll ensure every patient feels valued from the moment they arrive, functioning as the welcoming face of our healthcare facility. Working onsite, you will report to the Center Administration. You'll manage front desk operations, support clinical staff, and help maintain a welcoming environment for our patients and community partners. The role is ideal for someone who excels in a dynamic setting and enjoys making a positive impact on others. Location: CenterWell Senior Primary Care office located at 390 West Lake Mead Parkway, Ste 120. Henderson NV 89015 As a receptionist you will perform administrative-clinical tasks such as: + Create the first impression by ensuring all patients who walk in and call in to our facilities receive a warm greeting that provides a welcoming and professional atmosphere. + Will manage the provider(s), ancillary, and laboratory schedule. This will include but not limited to chart preparation, insurance eligibility, confirmation calls, and provider assignments. + Maintain the integrity of our privacy practices with our patients PHI. + Responsible for data entry, updating patient charts and collecting copays when needed. + Will be expected to navigate several applications to help manage and coordinate the needs of the patients, including an electronic health record. + Manage incoming calls, collect pertinent information, articulate detailed messages to collaborate with the clinical team to coordinate care. + Keep the reception area clean, stocked, and organized. May assist with inventory. + Being resourceful and offering community, social, and transportation information. **Required Qualifications** + 1+ year experience in healthcare; and/or customer service background in retail, hospitality, or call centers also considered + Obtain and convey detailed information to the patients and team + Experience coordinating tasks, resources, and schedules to ensure efficient workflow + Experience using MS Office tools for reporting, data analysis, and workflow optimization + Experience and focus on patient satisfaction + This is a patient-facing role and part of our Tuberculosis (TB) screening program. We require TB screening upon hire. **Preferred Qualifications:** + Value-based care model experience + Knowledge of Medical Terminology + Experience with EMR Systems (Electronic Medical Records) + Bilingual proficiency in English and Spanish **Use your skills to make an impact** **Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. **Interview Format – HireVue** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. \#LI-JM3 **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources