Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
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The receptionist will be the first person a client sees. Must be professional, portray good customer service skills, have a working knowledge of answering phones, Microsoft office and have a friendly clear speaking voice.\n

Responsibilities:\n

\u2022 Answer all incoming calls within 3 rings and accurately forward to the correct extension.
\u2022 Process and approve requests for conference rooms, resolve booking conflicts and ensure meeting requirements are met, as requested.
\u2022 Welcome and screen visitors and guests in a timely fashion by contacting their host for escort.
\u2022 Issue a building pass as needed.
\u2022 Sign for courier deliveries and notify hosts of the arrival of catering orders.
\u2022 Issue new employee badges and replace lost or stolen badges.
\u2022 Create new work orders in company system as requested.
\u2022 Close work orders upon verifying work is complete.
\u2022 Other duties as assigned.
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Qualifications:\n

\u2022 High School Diploma or GED Equivalent
\u2022 Experience as a receptionist in a corporate environment desired.
\u2022 1-3 years of experience with Microsoft Office Software (Word, Excel, Outlook).
\u2022 Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
\u2022 Exhibits superior verbal communication and phone skills.
\u2022 Exhibits exceptional customer service skills.
\u2022 Consistently demonstrates professional demeanor, appearance and attitude.
\u2022 Proven ability to remain calm under pressure; resilient.
\u2022 Sound judgment and problem-solving ability.
\u2022 Able to appropriately handle confidential and highly sensitive material.
\u2022 Demonstrated ability to be flexible and adapt to an ever-changing work environment.
\u2022 Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.\n

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