Job Title

Receptionist

Job Description Summary

The Facility Coordinator/Receptionist ensures smooth office operations by managing reception services, coordinating facility-related tasks, and supporting administrative processes. This role requires excellent organizational skills, attention to detail, and a strong customer service mindset to maintain a professional and welcoming environment.

Job Description

Reception & Guest Services

Greet and assist visitors professionally; manage visitor registration and security compliance.Answer and direct phone calls, emails, and inquiries promptly.Schedule and organize meeting rooms and office events and ensure proper setup.Manage visitor logs and ensure compliance with security protocols.Escort guests and provide office tours as needed.

Mail & Courier Management

Receive, sort, and distribute mail and courier packages.Arrange outgoing shipments and maintain accurate records.

Office & Pantry Maintenance

Maintain cleanliness and aesthetics of reception, meeting rooms, and pantry areas.Support weekly floor cleaning and assist with organizing common spaces.Manage pantry supplies: inventory control, ordering, and restocking.Oversee stationery inventory and procurement.

Client & Internal Support

Provide client assistance and follow-up as required.Support internal inspections, process training, and compliance checks.Assist with administrative tasks and ad-hoc requests.

Security & Access Control

Manage building system registrations, security cards, and employee badges.Coordinate with security teams for access and compliance.

Facility Management

Support C&W Facility Manager in delivering services per SOW/SLA.Liaise with vendors and service providers for facility-related needs and secure the access and escort if necessary.Assist with event coordination and logistics.Support health and safety compliance, including emergency procedures.

Other Duties:

Handle ad-hoc tasks related to office operations.Provide support to HR or management for onboarding and workspace setup.

INCO: “Cushman & Wakefield”