Job Description
The receptionist is responsible for receiving and directing telephone calls, customers, and visitors to the appropriate staff member; receiving, sorting, and routing incoming mail and faxes; and processing and dispatching outgoing mail. The ideal candidate will be a motivated self-starter, who can multi-task with a smile. This individual will be part of our team dedicated to creating an incredible first impression and providing high-quality customer service for those visiting our showroom or over the telephone.
Duties:
Receives and relays incoming, outgoing, and internal calls through a telephone console in a professional and friendly demeanor.Forwards calls to appropriate staff member or department. Supplies routine telephone information such as hours of operation, address, directions, and other information.Answers routine caller questions.Refers non-routine inquiries and/or difficult callers to designated staff member. Takes and delivers messages by obtaining caller’s name, telephone number, and purpose of the call or transfers call to voice mail, if staff member is unavailable or cannot be located. Greets and assists on-site customers and/or visitors, determines the nature of business, and announces visitors to appropriate staff member.Maintains the visitor log.Ensures that visitors feel welcome and are promptly directed to the appropriate person for assistance. Inputs information into database system for new customers. Receives, sorts (by location, floor, department, etc.), routes and tracks incoming mail, packages, and samples. Ensures that the showroom is maintained in a neat and orderly fashion throughout the business day.Reports any maintenance issues to appropriate area. Provides clerical support to the Sales Area, as needed. Communicates with the host in order to assign walk-in customers to the correct salesperson. Contacts management immediately when a client seems to have a problem.Hard SkillsTelephone operationDatabase entryMail handlingSoft SkillsCustomer serviceMulti-taskingProfessional demeanorJob TypeThis is a contract position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Miami, Florida.
Work Environment
On-site retail showroom, 8am-5pm
Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Doral,FL.
Application Deadline
This position is anticipated to close on Jun 27, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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