Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $17.63 - $21.81 - $27.53 Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more. + More than 200 physicians on active and courtesy staff + More than 24,000 Emergency Department visits annually + More than 400 babies delivered each year in _The Birthplace_ – a progressive, midwife-driven service. + Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center + Franklin Medical Center joined Baystate Health in 1986 Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home. **SCHEDULE:** + Full Time 40 hours + Day shift + Rotating weekend and holiday rotations **LOCATION:** + Baystate Franklin Medical Center + Greenfield, MA + Onsite parking **Summary** : Under the supervision of the radiologic technologist, this position is responsible for assisting the technologists, residents, and radiology attendings in exam rooms, and with guided interventional procedures. This position also calls patients from the waiting room into the changing area as well as prepares/explains the procedure to the patient according to departmental and hospital procedure. The technical assistant performs a variety of patient care and clerical duties, while aiding patients, technologists, and radiologists. The technical assistant demonstrates excellent communication skills and effectively works with all staff. **Job Responsibilities** : **1** ) Managing the Patient Experience: Greets patients promptly in warm, friendly manner demonstrating appropriate amount of interest or concern. Smile, make eye contact, use welcoming language (hello, welcome, how can I help you today). Gather and/or verify patient demographics as needed. Hospitality: Maintain a clean patient and working space. Direct patient and family members to restrooms and other amenities. Check to see if there is any other way you can assist. Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers. **2** ) Practices the BH operating principles of Trust, Respect, Integrity, Collaboration and Communication. **3** ) Maintains patient confidentiality consistent with hospital policy. **4** ) Knowledge of lifting mechanics and proper moving techniques. Is responsible for assisting in the transfer of patients on and off stretchers, beds, wheelchairs, and other as needed. **5** ) Technical assistant will keep patients informed of wait times, assisting and accompanying patients where possible, and as appropriate. **6** ) Performs terminal cleaning, and surface cleaning in accordance with the hospitals infection control practices and policies. **7** ) Observes all health and safety requirements including body substance precautions. **8** ) Assist patients as needed to bathroom or with urinal or bedpan. **9** ) Participates in department and team projects as requested and communicates effectively with team and patients. **10** ) Is skilled in handling transport, lifting, sliding, oxygen tanks, and IV poles as needed. **11** ) Is skilled in the use of all necessary computer software such as, but not limited to, Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, Synapse, etc. **12** ) Assists with supplies and inventory. Properly puts stock away, as well as fills and empties laundry bins as needed. **13)** Maintains yearly In service validations. Attends departmental staff meetings. **14) BLS certification from AHA is required within 30 days of hire.** **Preferred Work Experience** : **1)** Medical Terminology and previous patient care **Skills and Competencies** : **1** ) Excellent verbal communication and computer skills. **2** ) Exceptional customer service skills. **3** ) Knowledge of lifting mechanics **Education:** GED or HiSET (Required) **Certifications:** Certified Nurse Aide - Other **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.