At Quill, our mission is simple: using office supplies to make a rewarding workplace. We serve millions of small and mid-sized businesses across the country, helping them run better offices through smarter products, better service, and innovative programs like Rewards+, Quill’s paid loyalty membership.

Rewards+ is a fast-growing program focused on delivering real savings, exclusive benefits, and long-term value to our customers. We’re looking for a motivated intern who’s excited to learn how a loyalty program is built, operated, marketed, and optimized.

Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)

Intern Pay Rate: $26 per hour

What you bring to the table:

Collaborative – able to build partnerships and work collaboratively with others to meet shared objectivesCustomer Focused – able to identify and understand internal or external customer needs and interests and deliver customer-centric solutionsInclusive – dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and culturesInnovative – develop new insights; question conventional approaches; encourage new ideas; design and implement new solutionsSelf-Developer – actively seeks new ways to grow and be challenged using both formal and informal development channels

Position Overview:

As a Rewards+ Loyalty Program Intern, you’ll get hands-on exposure to how a large-scale membership and loyalty program runs inside a real business. You’ll work closely with the Rewards+ and Lifecycle Marketing team on initiatives that impact enrollment, engagement, retention, and member experience.

This role is ideal for someone interested in marketing, consumer insights, growth strategy, eCommerce, or analytics who wants to understand how brands build programs that keep customers coming back.

What You'll Be Doing:

Support day-to-day operations of the Rewards+ loyalty programAssist with building and launching member campaigns, promotions, and benefitsHelp QA and coordinate loyalty experiences across site, email, and promotionsAnalyze performance metrics like enrollment, engagement, benefit usage, and retentionBuild simple reports and summaries to share insights with the teamConduct competitive research on other loyalty and membership programsHelp document processes and create training/reference materialsContribute ideas to improve the member experience and program value

What You'll Gain: 

Real-world experience managing a large-scale paid loyalty programMentorship from a team that works on retention, lifecycle marketing, and growth strategyExposure to how decisions are made using customer data and business metricsPortfolio-worthy projects you can speak to in future marketing, product, or strategy roles

What’s needed- Basic Qualifications:

Actively pursuing a master’s degree in Marketing, Business, Communications, Economics, Analytics, or a related fieldCurious about loyalty programs, consumer behavior, and growth marketingHighly organized, detail-oriented, and eager to learnComfortable working with data in Excel/Google Sheets (advanced skills a plus, not required)Strong written and verbal communication skillsSelf-starter who enjoys problem-solving and collaborating across teams

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.