Job Summary

The Quality Supervisor ensures that all soft body armor products meet stringent quality standards and comply with ISO 9001:2015 requirements. This role oversees quality control processes, supervises inspection teams, and drives continuous improvement initiatives to maintain product integrity and customer satisfaction.

Key Responsibilities

Supervise daily quality control operations, including incoming material inspection, in-process checks, and final product audits. Ensure compliance with ISO 9001:2015 standards across all production activities. Develop and maintain quality documentation, including inspection records, calibration logs, and corrective action reports. Lead root cause analysis and implement corrective and preventive actions (CAPA) for nonconformities. Train and mentor quality inspectors on inspection techniques, documentation, and compliance requirements. Collaborate with production, product line and supply chain teams to resolve quality issues and improve processes. Monitor and report key quality metrics (e.g., defect rates, rework percentages, audit findings). Drive continuous improvement initiatives using Lean concepts and A3 problem-solving methodologies. Ensure proper handling and traceability of ballistic materials and finished armor products.

Required Skills/Abilities

Strong knowledge of ISO 9001:2015 standards. Excellent leadership and team development skills. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office Suite and quality management systems (QMS). Ability to work in a fast-paced manufacturing environment.

Education and Experience

Minimum 3–5 years of experience in quality supervision within manufacturing; defense or PPE industry preferred. Certification in Lean Six Sigma or similar continuous improvement methodology is a plus.

Physical Requirements

Ability to stand and walk for extended periods on the production floor. Visual acuity for detailed inspections. Ability to lift up to 40 pounds occasionally.