Johnson Service Group (JSG) is currently looking for a Quality Specialist with 3-5years of relevant experience within quality assurance, quality control, investigation, sample management and complaint management. This is a contract hire opportunity with one of the world’s premier research-intensive biopharmaceutical company and is located in Wilson NC. 100% onsite

Pay Rate: $45.75/hour W2

Education Bachelor's degree preferred. Candidates with Associates degree considered with relevant experience.
Required Skills: Possesses a basic knowledge of theories, practices, and procedures in the Quality Assurance discipline, including the knowledge and understanding of pharmaceutical operations systems. Ability to perform routine assignments and develops competence by performing structured work assignments. Ability to use existing procedures to solve routine and standard problems. Receives instruction, guidance, and direction from others and also seeks advice/information from others when addressing serious business issues. Promotes the team’s effectiveness through actions that demonstrate respect and appreciation for diverse perspectives. Speaks up on tough issues and expresses views and ideas at the right time while actively encouraging team members to make suggestions and share ideas. Readily accepts performance feedback and incorporates this feedback into future performance. Learns to use new problem solving tools to solve issues. Ability to interpret Merck Quality Policies, Procedures and Guidelines for daily application. Developing technical writing capabilities and is able to compile straightforward investigations and procedures.
Responsibilities: Complaints/Investigations Management: Supports the Complaint Management Topic ensuring all product quality complaints (PQC) are investigated within the specified timeframes and Corrective and Preventive Actions are identified when required. Assess whether reporting to Health Authority is required. Performs trending to identify any specific or recurring problems. Approves low and medium risks complaint investigations. Manage incoming mailbox (complaints) Destruction of aging complaint samples
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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