We are seeking a quality-driven professional to join our team as a **Quality Audit Specialist (RTR, FP&A, OTC) – Global Business Services for Finance and Procurement Operations** . This role is critical in driving consistent audit and compliance practices, identifying process gaps, and contributing to operational excellence across finance service delivery. The successful candidate will play a key role in quality inspections, process evaluations, and improvements that align with global standards, ensuring accurate, efficient, and high-performing operations. **Responsibilities:** + Implement and maintain standardized quality audit processes to ensure compliance with procedures and deadlines. + Lead quality inspections, document findings, and provide trend analysis; participate in audit calibrations. + Track CAPAs, ensure timely resolution, and coordinate documentation with process leads. + Analyze quality issues, recommend improvements, and collaborate with Operations and GPO to enhance performance. + Provide feedback on process inefficiencies and support continuous improvement efforts. + Conduct QA during stabilization period of new processes; contribute to training design and delivery. **Qualifications:** + Bachelor’s degree in Accounting, Finance, or a related field (CPA or equivalent certification is a plus). + Experience in Shared Services or Finance Operations, particularly in audit, compliance, or quality assurance. + Solid understanding of transactional accounting processes (FP&A, GL, AR) and internal controls. + Knowledge of TQM, Lean, or Kaizen methodologies is a plus. + Strong communication, interpersonal, and cross-cultural collaboration skills. + Analytical thinker with the ability to manage priorities in a fast-paced environment. + Team player with a passion for learning, continuous improvement, and process excellence.