Quality Specialist
ManpowerGroup
**Quality Specialist**
**Hours:** 8am-5pm, M-T
**Pay Range:** $34.00-$40.00 per hour
**Temp-to-hire**
**Summary:**
The Quality Specialist is responsible for ensuring that non-consumable products meet design specifications, safety regulations, and customer expectations for quality and safety. This position will collaborate with cross functional partners to develop and execute required in-process and final testing and inspection plans and maintain accurate documentation in the quality management system.
**Responsibilities:**
+ Collaborates with Quality Assurance, R&D, Product Management, IBP, Procurement, and Sales to ensure products meet internal quality benchmarks and consumer/customer expectations. Provides guidance to Product Management on the acceptable testing category for new product development.
+ Completes third-party non-consumable regulatory compliance testing submissions.
+ Conducts internal compliance audits to verity testing is conducted in accordance with the company and CPSC and FSTM standards. Compliance audits will include verification the non-consumable product legal line is correct.
+ Investigates, identifies, and resolves product non-conformances.
+ Maintains accurate records and documentation of inspection results, non-conforming reports, and corrective/preventative actions. Develops or updates standard operating procedures as needed.
+ Communicates with suppliers / vendors to ensure product testing is conducted and ensures timely follow up as needed. Resolves quality issues is required.
+ Conducts supplier communications for annual documentation, including entering and uploading documents into supplier portals as needed.
+ Supports the Quality, Regulatory, and Product Safety function by providing back-up support to QA Receiving inspections and testing for non-consumable products.
+ Participates in external quality and/or product safety audits as needed.
**Qualifications:**
+ Bachelor’s degree in quality assurance or related field, or equivalent work experience in lieu of a degree
+ Minimum of 3 years of experience in a related role/field including quality control, product testing, stability, or quality assurance (with bachelor’s degree). A minimum of 7 years’ experience in a related role/field including quality control, product testing, stability, or quality assurance in lieu of a degree.
+ Experience with incoming non-conforming product maintenance and follow-up.
+ Non-consumable customer complaint management experience strongly preferred.
+ Experiencing working in the food industry strongly preferred.
+ Strong understanding of Quality Standards, food safety, and quality control principles required.
+ Knowledge of relevant food industry regulations.
+ Experience with Microsoft Office products (Outlook, Word, Teams, PowerPoint, Excel). Experience coordinating webinars or online meetings required.
**Required Skills:**
+ Meticulous attention to detail for precise testing and evaluation.
+ Strong analytical and problem-solving skills to identify issues and recommend solutions.
+ Project management skills – including exceptional administrative and organization skills required.
+ Must be able to manage multiple projects and priorities and meet deadlines.
+ Ability to self-motivate and work independently but also be able to collaborate and work well within cross functional teams.
+ Exceptional communication skills. Must be able to clearly and professionally communicate with internal and external business partners.
+ Familiarity with quality management systems.
+ Strong critical thinking, problem-solving, time management and decision-making skills.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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