Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

The Quality Section Manager DACH - as part of MEU quality organization - is responsible for the Countries: Germany, Switzerland and Austria. He/She is located in Germany and has responsibility for 3-6 direct reports, with indirect reports at internal and external manufacturing facilities.  This position ideally requires experience with quality and/or manufacturing, understanding of Quality & Business Systems and the ability to influence stakeholders.

Success in this role will require strong leadership, managing a remote team, working well with others, deep knowledge of quality principles / programs, strong technical skill, strong influencing skills, and a sound understanding of the commercial business.

How you will contribute

He/She will lead sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. Will manage, lead, coach and develop a team of quality experts to execute BU, regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. This position drives quality commitment at the plant level to assure achievement of superior customer satisfaction, consistency, value and food safety. 

He/She will support implementation of BU, regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing and manufacturing) to meet our quality agenda and Consumer Inspired Quality programs.

He/She represents the Quality Community in the local Management, key meetings, or committees to influence the business and business partners. He/She is a technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. He / She applies the broad technical knowledge and in-depth knowledge of technical specialty to identify, define and solve business problems and ensuring products meet design, food safety and quality policy requirements.

In addition, He/She will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement

The Senior Quality Manager BU/CU is also appointed as BU/CU SST Co-ordinator, being the first point of contact for the local BU/CU SSMT Country Co-ordinators in any up-coming issue/challenge. He/She is managing special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and be an ambassador, driving quality and sharing expertise and skills with colleagues to ensure that quality improvement becomes an instinctive culture across the business.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Related experience in operations, quality and/or R&D

Knowledge of quality systems (HACCP, ISO9001 and FSSC22000)

Project management and managing multiple priorities

Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material

Working with customers on quality related issues

Microbiology and food safety and sanitation experience

Handling multiple tasks and prioritize

Communication and leadership skills on cross-functional teams

Statistical processes and problem-solving techniques

Business acumen and influencing and negotiating

Auditing certification or equivalent experience is a decided advantage

Competencies

Customer focus

Consumer attention

Decision quality

Problem solving

Informing and influencing others

Process Management

Action oriented

Motivating others

Operating Environment

Internal Complexity

- Multicultural organization

- High number of internal stakeholders (Category Quality, CS&L, MKTG, PCM, Legal, SARA, Manufacturing, R&D, Global FS&M…..).

- Huge Value chain organization and complexity.

- Multi Area/countries projects.

- High number of projects, co-packers, re-packers, promotions, premiums, etc.

External Complexity

- Huge number of customers in different countries, different languages, different expectations, different behavior, legislation

- Consumer’s sensitivity enhancing, more and more complaining

- External stakeholders: different public authorities and Professional Associations

- Public focus on Sustainability growing (i.e. Palmoil, child labour, animal welfare…)

- Media: new challenges due to fast communication in Internet, one to many, fast escalation possible

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance