Job Overview

The Quality Rework Specialist is responsible for processing all returns, all retains, and any damaged product.

Job Responsibilities Facilitate SAP transactions, including: Hold and release pallet tags, Cycle count tags, Separate pallets and tags for orders applied by GLC production scheduler. Safely operate forklift, including: Get product samples ready to be sent, Track and stage rework, Track and release product holds, Set-up pallets of product for employee cheese sale. Process and coordinate the dispersal and product disposition of all returns. Process all rework through MES. Disperse cheese from the aging and hold report(s) and damaged cheese from shipping dock. Identify and communicate operational and shipping alerts when there is a discrepancy. Enter all returns and cooler damaged product into access data bank for trending. Assist with product retain reviews.  Participate on the mock product recall team.    All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures. All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.   Other responsibilities as assigned by the manager.  Required Education and Experience Associate’s degree in a business or a technical field and/or 4 years experience or more in a lab or quality setting.   Basic understanding of chemical and physical processes relating to cheese and packaging quality.     Experience in SAP or other ERP system. Proficient in Microsoft Office.   Ability to Operator Powered Industrial Trucks (forklifts). Ability to make decisions based on standard practices.    Ability to handle multiple tasks, troubleshoot and problem solve.    Preferred Education and Experience Bachelor’s degree in food technology or related science degree. Working Conditions • Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.• Product weight: up to 50 lbs.• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F.EEOC & Disclaimer Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.