Wuxi, Jiangsu
9 hours ago
Quality Manager

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Key Responsibilities:

1. Quality Strategy & System Management

Lead the overall quality strategy and execution for the Cab facility, ensuring achievement of quality performance targets.Establish, maintain, and continuously improve the quality management system (ISO9001, IATF16949 or industry-related standards).Promote quality culture and enhance quality awareness across the factory.

2. Manufacturing Quality Management

Oversee process quality control, and drive quality planning & prevention (APQP, PPAP).Manage critical quality KPIs (PPM, FTQ, FTR, COPQ, etc.) and ensure effective improvement plans.Lead root cause analysis and corrective/preventive actions using 8D, DMAIC and related methodologies.Oversee supplier incoming quality, in‑process quality, and final product quality.

3. Customer Quality Management

Serve as the primary contact for customer quality matters.Handle customer complaints, provide on-site support, and ensure timely closure of improvement actions.Lead cross-functional teams to resolve major customer quality issues and report progress effectively.

4. Quality Team Leadership

Manage a quality team of around 78 people, covering IQC, IPQC, OQC, quality engineering, system engineering, and customer quality.Set team goals, develop capability-building plans, and enhance overall team performance and professionalism.Conduct performance evaluations and optimize organizational structure.

5. Continuous Improvement & Data-Driven Quality

Drive Lean, Six Sigma, Zero Defect and other continuous improvement initiatives.Use data analysis to identify trends and opportunities for improvement.Optimize quality cost and enhance factory operational efficiency.

Qualifications:

Bachelor’s degree or above in Mechanical Engineering, Manufacturing, Quality Engineering, or related fields.8+ years of quality management experience in manufacturing; 3+ years of team management experience (large team preferred).Experience in mechanical manufacturing, welding, assembly, painting, or vehicle industry preferred.Strong knowledge of APQP, PPAP, FMEA, MSA, SPC, 8D, and Six Sigma tools.Experience with quality system audits; IATF16949/ISO9001 auditor qualification is a plus.Strong cross-functional communication skills and customer-facing abilities.Good communication skills in both Mandarin and English.

Additional information:

The position requires the candidate to work a 5-day-a-week schedule in the office.

Posting Dates:

二月 9, 2026 - 三月 2, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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