Quality Management System Implementation Specialist - UPS Healthcare
UPS
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**Descripción de puesto:**
**Shape the Future of Healthcare Quality at UPS**
Are you passionate about quality and eager to drive real impact in the healthcare logistics sector? UPS Healthcare is rolling out a next-generation global electronic Quality Management System (eQMS). We’re looking for a Quality Systems Implementation Specialist to help us deliver it successfully across Europe.
In this hybrid Quality + Systems role, you'll bridge the gap between global project teams and local operations, ensuring smooth implementation, training, and support. You'll work across compliance, operations, and technology, helping roll out a system that supports the safe, compliant, and timely movement of life-saving products.
**Key responsibilities**
+ Act as the local point of contact for the eQMS roll-out across Italy
+ Coordinate data gathering and process readiness in preparation for go-live
+ Deliver and manage system training sessions with regional and local teams
+ Serve as a Qualified Trainer and first-line support for users during and after go-live
+ Monitor, escalate, and track user issues through appropriate support channels
+ Support validation and documentation activities where needed
+ Ensure all implementation activities comply with GxP, GDP, and local regulatory standards
+ Liaise closely with global project teams, QA, IT, and operations to ensure alignment
**Your qualifications & experience**
+ A degree in Life Sciences, Quality, or a related field (preferred)
+ Experience in healthcare, pharma, or logistics environments, especially with quality systems implementation
+ Familiarity with eQMS platforms and regulatory frameworks such as GMP, GDP, and GxP
+ Fluent Italian and excellent English (spoken and written)
+ Strong coordination, training, and communication skills
+ Comfortable working independently, but with a collaborative mindset
+ Solid MS Office skills (Excel, Word, PowerPoint, Outlook, Teams)
+ Ability to adapt and thrive in fast-paced, change-driven projects
**Want to be a part of something bigger?**
Help us deliver innovation, quality, and care across the healthcare supply chain.
Apply now and join UPS Healthcare in shaping the systems that safeguard tomorrow’s treatments.
**Tipo de empleado:**
Plazo fijo (Fixed Term)
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