**✅ Quality Coordinator – Drive Excellence in Manufacturing!** **Location:** Ashland, KY **Employment Type:** Full-Time Permanent **Industry:** Manufacturing / Refractory Products **Schedule:** Traditional Work Hours **1. Overview / Why This Role Matters** **Make quality your mission – join our team as a Quality Coordinator and help ensure our products meet the highest standards every single day!** At **Manpower** , we believe meaningful work builds stronger communities. As our next **Quality Coordinator** , you’ll lead quality assurance efforts in a unionized manufacturing environment, ensuring compliance, driving continuous improvement, and supporting operational excellence. **2. Key Responsibilities / What You’ll Do** + Oversee daily quality control operations including raw material verification, in-process inspections, and final product testing + Ensure timely and accurate issuance of Certificates of Analysis (COAs) for all outgoing products + Analyze Statistical Process Control (SPC) data to monitor product and process stability; identify trends and implement improvements + Manage Corrective and Preventive Action Requests (CCARs), ensuring root causes are addressed and corrective actions are executed + Lead internal ISO 9001 audits and maintain certification compliance; prepare for external and customer audits + Foster effective communication and collaboration with union-represented employees + Partner with cross-functional teams (Production, Maintenance, R&D) to resolve quality issues and implement preventive measures + Train and guide QC technicians and support staff to ensure consistent application of quality standards + Serve as the primary contact for customer quality concerns, complaints, and returns + Generate and present quality performance reports to plant leadership **3. Required Skills & Qualifications** **Must-Have** + Bachelor’s degree in Engineering, Materials Science, Chemistry, or related technical field (or equivalent industry experience) + Minimum 5 years of quality experience in refractory, ceramics, or heavy manufacturing + 2+ years in a leadership role + Experience in a unionized production environment strongly preferred + Strong knowledge of ISO 9001 QMS, audit processes, and documentation practices + Proficiency in SPC, root cause analysis (5 Whys, Fishbone), and continuous improvement tools + Excellent communication, team-building, and conflict-resolution skills + Competency in Microsoft Office; experience with ERP or LIMS systems is a plus **4. Why Manpower? We’re Kind of a BIG Deal!** We’re more than just a staffing agency—we’re your Career Partner. **We’re Local!** **_But Access to Careers Nationwide_** + **Premium Pay Rates** for your skills and dedication + **Access to Hidden Jobs** – hundreds of openings you won’t see elsewhere + **Flexible Schedules** – work that fits your lifestyle + **Full Benefits Eligibility** to support your health and future + **Nationally Recognized for Excellence** + 2025 Best Professional Recruiting Firms – Forbes + 2025 World’s Most Ethical Companies – Ethisphere **5. What’s in It for You?** + Free resume help & career coaching + Try different industries to find your best fit + Training & development for career growth + Supportive, inclusive, and community-focused recruiting team + Work/life balance built in **6. Who is Manpower?** Locally owned, but globally connected, Manpower is a full-service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio, and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing, and workforce solutions across the region. **7. How to Apply / Contact Us** **Text/Call 606.357.2028** **Apply online:** Manpower.com **Visit us in person:** 300 14th St, Ashland, KY 41101 (Mon–Fri, 8am–5pm) **Manpower is an EEO/AA/ADA/Veterans employer** ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.