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Job Description:

As a Quality Assurance Specialist at UPS you have day to day oversite of the transportation quality systems supporting UPS Healthcare and the Ground Transportion Carrier Certification Program.

Responsibilities:

Implements compliance policies, procedures, and work instructions and manages effective communication with internal and external stakeholders;Engages with regulatory and industry authorities, interprets transportation and quality system regulations, supports audits, and ensures ongoing regulatory compliance;Acts as a liaison with internal and external subject matter experts, clients, and industry partners regarding regulatory changes, standards, and expectations;Provides guidance and support to Business Development (BD) and Customer Solutions regarding healthcare compliance with and interpretation of regulations, including support for RFA/RFI requirements;Supports operationally obtained certifications (e.g. CEIV, ISO etc.) as they impact the quality systems and or UPS Healthcare Compliance mattersAssesses transportation capabilities, conducts risk assessments, advises Management on compliance implications of business opportunities, and maintains robust document control systems;Evaluates supplier and carrier capabilities through questionnaires and audits, develops and drives audit improvement plans, and tracks and trends external audit findings;Oversees supplier/carrier qualification, certification, competency evaluations, technical agreements, and related reporting requirements;Demonstrates leadership through integrity, strategic thinking, effective problem resolution, clear multi-directional communication, conflict management, and strong internal and external stakeholder collaboration.

Qualifications:

Bachelor’s degree (BSc or BA) or international equivalent;Proven experience in healthcare compliance and/or regulatory affairs, including GMP/GDP guidelines and ISO 13485/9001 standards;Experience within the Transportation and/or Supply Chain industry;Strong technical quality and regulatory affairs (QA/RA) knowledge;Full professional proficiency in English (written and verbal); a second language is preferred;Positive leadership, communication, negotiation and organizational skills, with a high level of attention to detail and quality.

Employee Type:
 

Permanent

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