+ Support QC&QA management system at production line + Manage Quality Laboratory testing both routine and assign + Maintain and improve accuracy and reliability of Quality Lab. + Assist with communication to customer on quality matters, Interface with customer quality representatives + Report all identified quality issues and cooperate closely with the management to ensure immediate action + Review the customer's specification and undertake relevant training to QC&QA team + Work with Plant Manager to handle non-conforming material, root cause analysis and mistake proofing to handle customer complaints management + Collect and analyses data to assess product and customer specific for improvement programs + Manage and verify product/ production quality related document from product compliance statements, certifications, audit reports, specifications to quality agreements and relevant customer statements in the quality manual + Report quality problems and procedure of quality concern + Ensure the safety is adhered to at QC site + Conduct periodic quality system and process audits to ensure conformance to processes and procedure + Supports the Organizational Goals in achieving Total Customer Satisfaction + Perform other duties and projects as assigned **Requisition ID** : 193283