**QA & Testing Senior Analyst** **ABOUT EVERNORTH:** Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. **Position Overview** The job profile for this position is QA & Testing Senior Analyst. **Excited to grow your career?** We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software testers in our PBM Plus Technology Organization. This role will require a tester completing delegated tasks assigned by a supervisor in the Engineering job family and will work on building test cases and automation scripts for Salesforce components in a secure Salesforce Sales Cloud application. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements. **Responsibilities** + Design, develop, and execute functional and automated test cases for Salesforce software applications + Develop reusable software test scripts using test automation tools like Provar + Work closely with software engineers, technical product owners, and business partners to understand requirements and translate them into test plans + Review user stories and requirements to ensure testability and completeness + Perform functional, regression, integration, and performance testing on Salesforce components + Validate Salesforce configurations, customizations (Apex classes, triggers, Visualforce, Lightning components), and integrations + Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, and retrospectives + Ensure test environments are properly set up and maintained + Implement and follow QA best practices and standards + Identify areas for test process improvement and implement solutions + Consults with teammates and business partners in resolving questions during the testing process + Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering testing + Recognized internally as a subject matter expert on quality assurance + Participate in root cause analysis and provide recommendations to prevent recurrence of issues **Qualifications** **Required Skills:** + Excellent analytical and problem-solving skills + Strong communication skills with the ability to clearly report issues and collaborate with team members + Proficiency in QA methodologies, tools, and processes + Conga Contract Lifecycle Management (CLM) testing experience a big plus + Familiarity with Salesforce development and customization components (e.g., Apex, Lightning, Flows) + Familiarity with API testing using Postman or similar tools **Required Experience & Education:** + 4+ years of software QA experience, with at least 2 years focused on Salesforce testing + 1+ years software test automation experience + Experience with test automation tools such as Provar or similar + 4 year University degree in Computer Science, Information Systems, or a related technical discipline + Strong desire to learn + QA or test automation certifications (e.g., ISTQB, Provar, Certified Selenium Professional) are desirable + Salesforce certifications such as Salesforce Administrator is a plus **Location & Hours of Work** + Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate + Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) **Equal Opportunity Statement** _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._ **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.