QA & Testing Manager - HIH - Evernorth **ABOUT EVERNORTH:** **Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,** **we solve the problems others don’t, won’t or can’t.** **Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.** **We are always looking upward. And that starts with finding the right talent to help us get there.** **Position Overview** **Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,** **we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solu** **tions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there.** **This position will be responsible for leading a team of offshore testing teams supporting myCigna.com web and mobile application.** **This role involves collaborating with cross-functional teams, ensuring the delivery of high-quality products on time.** **Overall, the Senior Manager will partner with US-based counterparts in managing offshore deliverables and shaping the testing strategy for the organization.** **Roles & Responsibilities** **Coordinates the work of project teams along multiple workstreams like data partners, integrated system, external vendors, etc.** **Oversees multiple concurrent projects, manage timelines, resources and deliverables.** **Provides supervision and development opportunities for our associates by mentoring, building a team-based work environment, and coaching for success and improvement** **Crafts automated tests to meet speed to market goal ensuring quality** **Troubleshoots and optimizes automated tests and supporting artifacts to execute automatically in CI/CD pipelines, reduce cycle time** **Escalates risk and issues timeously to enable the effective planning and communication to stakeholders** **Responsible for identifying, documenting, and effectively resolving defects through meticulous reporting and tracking** **Adheres to the organization's Quality Engineering best practices while helping to drive changes to our testing practices where necessary** **Qualifications** **Required Experience & Education:** **Bachelor’s degree in computer science or information technology or related fields** **13 to 16 years of experience leading testing teams.** **A proven track record in successfully testing and ensuring the quality of web and mobile applications** **Proficient in conducting thorough business requirements analysis, designing efficient test automation suites, and diligently logging and tracking defects throughout the testing process** **Expertise in applying agile methodologies and principles to software testing, ensuring efficient and effective testing practices throughout the development lifecycle** **A strong foundation and practical experience in programming languages are essential, with a particular emphasis on JavaScript or TypeScript which are highly preferred** **Proven experience in automating Web UI and API testing using Cypress, ensuring robust and reliable test coverage for both front-end and back-end functionalities** **Good experience in Mobile Automation using WebdriverIO across various mobile testing platforms and devices** **Demonstrated proficiency in utilizing test management tools such as Jira to effectively plan, track, and manage testing activities, ensuring seamless collaboration, and streamlined workflows** **Good experience in Git based source control tools like GitLab, GitHub, Bitbucket** **Experience with SQL and database/backend testing** **Hands-on experience with API testing tools such as Postman and SoapUI** **Desired Experience:** **Healthcare domain knowledge** **Experience managing both web and mobile testing teams** **Automation testing experience** **Excellent written and verbal communication skills** **Process oriented, highly organized, self-motivated and a quick learner** **Flexible and willing to accept change in priorities as necessary** **Equal Opportunity Statement** **_Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._** **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.