**Education - It's in Our DNA** At MBS, our primary goal is to provide customers with state-of-the-art technology, maintain genuine partnerships, and offer superior knowledge of the textbook industry in an effort to simplify course material distribution for educational institutions. That's why we employ dedicated teams of customer service and sales representatives, and operations personnel to ensure each of our customers are offered the same attention to detail. We are seeking a detail-oriented **QA Technical Analyst** to join our team. In this role, you will be responsible for testing MBS Systems applications used by college bookstores, documenting procedures and results, and supporting quality assurance efforts. You will also assist in resolving escalated issue tickets in partnership with Client Services Representatives. **How You'll Make an Impact** + Develop and maintain test scripts based on functional requirements and system designs. + Execute testing procedures, document results, and communicate defects or inconsistencies to the project team. + Perform various types of testing throughout the software development lifecycle. + Collaborate with MBS Systems staff to understand application issues and user needs. + Assist in resolving Tier 2 support issues within the assigned MBS Systems application area. + Perform additional responsibilities as required. **What You'll Need to Succeed** + Solid understanding of quality assurance testing principles and the software development lifecycle (SDLC). + Strong attention to detail with logical, effective problem-solving skills. + Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. + Excellent verbal and written communication skills, with the ability to translate technical concepts into clear, user-friendly language. + Ability to work independently as well as collaboratively within a team. + Technical experience may include Windows-based systems, programming languages, retail web commerce, mobile devices, hardware systems, IBM iSeries/AS400, college bookstore operations, Windows-based POS applications, PCI standards, and related technologies (based on assigned application). **How We Elevate Our Employees** We believe your success is our success, and we’re committed to supporting you in every aspect of life. At MBS, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; earned time off and holidays; and a broad range of additional benefits. **Our Commitment to Diversity, Equity, & Inclusion** At MBS we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated. MBS is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation. **Job Locations** _US-MO-COLUMBIA_ **Requisition Post Information* : Posted Date** _1 week ago_ _(1/28/2026 2:49 PM)_ **_Requisition ID_** _2026-21524_ **_Category (Portal Searching)_** _Systems_