Job Description We are seeking an experienced QA Lead to lead quality assurance efforts across modernized and legacy web applications. This role is responsible for defining and executing comprehensive test strategies, driving automation and accessibility testing, and ensuring high confidence software releases. The QA Lead will work closely with developers, product and delivery teams, and business stakeholders to embed quality throughout the development lifecycle while continuously improving testing practices and processes. Responsibilities Lead the QA practice for the team, ensuring strong quality processes, test coverage, and release confidence across new and legacy systems Collaborate with developers, delivery leads, product managers, and business stakeholders to define and execute effective test strategies Own the design, development, and maintenance of automated UI tests using the project’s UI testing framework Oversee API testing for new and legacy integrations, ensuring all features, data flows, and business processes function as expected Plan and manage regression, integration, system, and UAT testing cycles Maintain traceability between requirements, test cases, and defects Champion best practices in test automation, accessibility testing, test data management, and continuous improvement Support the delivery pipeline by integrating automated tests into CI/CD pipelines Log all identified defects in Jira, following best practices Lead defect triage sessions and conduct root cause analysis Provide guidance on the quality of pending software releases, including go/no‑go recommendations Communicate risks, issues, and quality status to project leadership Mentor and support peers and developers in quality practices Prepare and deliver QA materials for internal updates, reviews, and approvals We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Proven experience as a QA Lead on web application delivery (ASP.NET preferred) Strong hands-on experience creating automated UI tests with Playwright Experience with automated accessibility testing, targeting WCAG 2.2 AA Solid proficiency with MS SQL Server for testing and validation activities Experience with API testing (e.g., Postman) Demonstrated experience creating test strategies, test plans, and test cases Experience managing test environments, including configurations and test data Strong defect documentation, tracking, and lifecycle management skills (Jira) Experience tracking and reporting on quality and defect metrics Strong understanding of and experience working in Agile methodologies Ability to lead defect triage, root cause analysis, and drive timely resolution Excellent communication skills with the ability to escalate risks and issues effectively Experience integrating automated tests into CI/CD pipelines (GitLab preferred) Experience testing both modernized and legacy systems Familiarity with accessibility standards and compliance beyond WCAG basics Experience mentoring developers or QA peers on quality engineering practices Experience documenting and standardizing QA best practices