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Position Summary
Responsible for gaining new business and growing National Accounts. This role drives new product placements within select national chains, collaborating with business partners in Product Management, Marketing, Research & Development, and Culinary areas. The manager develops robust customer plans focused on creating value for both the customer and the company, achieving both short- and long-term goals, and manages broker relationships as needed.
Essential Job Functions
Identify, develop, and manage national account relationships—including developing deep relationships with customers in R&D, Purchasing, and Marketing, conducting customer ideation sessions, capabilities presentations, and quarterly business reviews (50%). Develop and implement a customer-centric planning process that creates distinctive and sustainable value for both customers and the company (20%). Generate timely communications of activities, call reports, and pre-call planners (15%). Effectively manage budget, program, and pricing elements (15%). Other duties as assigned.
Minimum Qualifications
Bachelor’s Degree in Accounting, Business, Marketing, or a related field, or four years of related work experience. Five years of sales experience selling to national accounts (food industry). Two years of Nielsen Product Analysis experience.
Preferred Qualifications
Master’s in Business Administration (MBA).
Knowledge, Skills & Abilities (KSAs)
Ability to troubleshoot and resolve customer issues. Ability to identify complex problems, review information, develop and evaluate options, and implement solutions. Proficient with Microsoft Office (Outlook, Word, PowerPoint, Excel). Excellent communication, interpersonal, and customer service skills, including the ability to create clear and concise presentations. Ability to build professional relationships and negotiate with both internal and external stakeholders. Ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor, and work well independently.
Environmental/Working Conditions
Able to travel up to 50% of the time, including overnight stays for up to five days at a time.
Physical Requirements
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination for office machinery. Oral and auditory capacity for interpersonal and automated communication. Able to stand for at least four hours. Can regularly lift and move 30-pound boxes or buckets and repeatedly twist, turn, kneel, stoop, stand, rotate, bend, push, or pull to move 30 pounds.