The Chase Card and Connected Commerce Communications team is looking for a communications pro with expertise in building compelling stories, bringing to life impactful communications/PR campaigns, and engaging with press and influencers. We’re looking for someone who is intellectually curious and passionate about communications and can critically consider the 360 integrated marketing/communications approach, develop and execute breakthrough campaigns and tell compelling stories with a fresh, modern and human voice across a range of channels. And have some fun along the way.

 

As a Public Relations & Communications Senior Associate within the Consumer & Community Banking (CCB) Communications team, you will be a member of a high-performing team that communicates with honesty, authenticity and empathy. Reporting to the Head of External Communications for Branded Card, you will be part of a team supporting the #1 credit card issuer in the US. You will collaborate closely with other members of the Card and Connected Commerce External Communications team on 360 integrated marketing / communications campaigns for the Card business, with a focus on the Sapphire credit card portfolio. Culture is important to us, and we are looking for a self-starter, a detail-oriented individual who values teamwork as much as we do. 

 

Job responsibilities 

Assist with developing, presenting and executing strategic and tactical communications/public relations campaigns that lead business outcomesCollaborate with internal and external Chase marketing support teams (events, social, brand/advertising, video, content), functional groups (e.g., Legal, Controls), business leaders, external partners and support agencies to execute campaigns and tell a holistic story across a variety of channelsConduct proactive media outreach, assist with earned influencer engagement programs and manage media and influencers at cardmember events and experiencesDraft a variety of communications materials, from media pitches to press releases to social media posts / responsesHelp to oversee and collaborate with communications/PR agency on campaign planning, execution and measurementProtect and enhance the reputation of the firm - both externally and among employeesCoordinate with internal communications team members to pull through meaningful storylines within ChaseRequire domestic travel 

 

Required qualifications, capabilities, and skills:

4+ years of experience in a communications/PR or marketing roleProven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and supported business resultsExperience working in social media management and with influencers; fluency across social media and other multi-media channels, including in managing social media messagingExperience working in the financial services, credit cards, travel or consumer product industries; subject matter expertise in financial, lifestyle press and consumer PRExcellent writing and editing skills; experience building meaningful narratives and storylines Strong relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partnersOutstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the companyHigh level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibilityMust be able to demonstrate speed, flexibility and adaptability. We need a go-getter who can prioritize and manage multiple projects and has the ability to deliver on tight deadlines – and sometimes outside traditional business hours.Executive presence and presentation skills; negotiation and influencing skills

 

Preferred qualifications, capabilities, and skills:

Experience working in a large company Experience in a PR agency setting Executive communications experience – consulting directly with an executive/leaders Experience working on an integrated marketing team