Property Management Engineering Operations Director Job ID 222475 Posted 01-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Engineering/Maintenance, Property Management Location(s) New York - New York - United States of America, New York City - New York - United States of America **About The Role:** In this role, the Director of Engineering Operations will provide technical guidance for a commercial, retail, and industrial portfolio in New York City and the suburban NYC metropolitan area. The position will work closely with outsourced service providers and internal staff to ensure that each property meets or exceeds the Company's Global Standards for quality service, safety, and professional appearance. Candidate will have an engineering background in commercial real estate operations or facilities management with deep expertise in the operation and maintenance of mechanical, electrical, plumbing, and fire/life safety systems as well as building automation systems. Candidate will also have experience overseeing capital projects and large repairs and maintenance projects related to building infrastructure and site improvements. A proven track record leading on-site teams as well as remote team members is a must. Candidate must have working knowledge of the NYC Climate Mobilization Act, and in particular Local Law 97 relating to the commitment to achieve certain reductions in greenhouse gas emissions by 2050. Candidate will have direct engineering experience in developing plans and strategies for commercial buildings achieving long term compliance with the various local laws comprised under the Act. The ideal candidate will have prior exposure to more than one asset type; at minimum, the candidate should have significant experience with commercial office buildings (both Class A high-rise and Class B suburban office) or asset types with similar breadth and complexity of engineered systems. Candidate must demonstrate success in a fast-paced and flexible environment and be able to work effectively across all levels of the organization from building maintenance technicians to senior executives. Strong verbal and written communication skills are critical, as is proficiency in Microsoft Office Suite and computerized maintenance management systems (e.g., Angus, Building Engines, etc.) for preventive maintenance, scheduled repairs, and tenant requests. **What You'll Do:** + Provide support and be a resource for engineers and maintenance staff ranging from entry level to Supervising Chief Engineer. + Report directly to the Property Management Market Leader for New York and provide technical support and guidance to property management staff on complex engineering issues, preventive and predictive maintenance, safety training and standard processes for safety, emergency preparedness and response, and capital project planning and execution. + Work with enterprise colleagues to implement strategic and operational initiatives related to safety, technical consulting, preventive maintenance, engineering operational performance, capital project supervision and tracking, engineering technology, etc. + Participate with property management teams in the development of property budgets for capital expenditures, maintenance, and repairs. + Conduct Engineering Operations Reviews at selected properties on an annual basis to assess operational performance and ensure compliance with operational guidelines. + Perform property walkthroughs and detailed inspections of major building systems and infrastructure to support transaction due diligence on behalf of investor clients and CBRE brokers. + Create RFPs and manage the contractor prequalification, bidding, and selection process for capital projects and large repair and maintenance projects. + Find opportunities to supervise large or complex capital projects related to building infrastructure (mechanical, electrical, plumbing, vertical transportation, curtain wall, roof, etc.) or site improvements (site lighting, flat work, etc.) at CBRE managed properties and work with market leadership to secure construction management fees in accordance with applicable terms of the property management agreement. + Work with senior leadership and business unit leaders to make project recommendations with follow-through to completion. + Maintain strong relations with vendors, consulting engineers, manufacturer’s representatives, and other third-party service providers to ensure compliance with Company policies, applicable codes/laws/ordinances, quality standards, and schedule requirements. + Manage the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommend same for direct reports to next level management for review and approval. Monitor appropriate staffing levels and reports on utilization and deployment of human resources. Lead and support staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Lead by example and demonstrates behaviors that are consistent with the company's values. **What You'll Need:** _To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._ + Bachelor's degree (BA/BS) from four-year college or university and a minimum of 15 years of experience and/or training, or equivalent combination of education and experience. This position requires hands-on experience in engineering/facilities management of commercial and industrial buildings including at least five (5) years of project management experience supervising typical building infrastructure projects such as elevator modifications/upgrades, HVAC equipment replacements, lighting retrofits, curtain wall repairs, roof work, concrete flat work, etc. + One or more of the following preferred: Local Operating Engineer's License or Trade License, Systems Maintenance Administrator (SMA), and/or Real Property Administrator (RPA). LEED AP or Green Associate accreditation and/or Project Management Professional certification are also preferred. + Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. + Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze complex business/financial data and develop innovative solutions. Adheres strictly to financial policies and procedures. + Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. + Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Advanced understanding of maintenance management work order systems (Angus, Building Engines, etc.). Working knowledge of asset management, property management, leasing, disposition, and development. + Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. **Why CBRE?** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Pay Disclaimer** **For New York State residents:** CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for thePM Engineering Operations Directoris $175,000 annually and the maximum salary is $190,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.This role will provide the following benefits: 401k, dental insurance, health insurance, life insurance, and vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)