Job Title

Property Administrator

Job Description Summary

Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provide customer service (Residents Services) to all on-site residents, via phone and emailsProvide full administrative support to Office Manager and as directed to the on-site Operations team, including phone support, typing reports, filing and distribution of correspondences.Schedule and coordinate meetings/special events, as requested.Ensure office is stocked with office supplies and other required items to maintain the officeMonitor and maintain the property maintenance work order system and update status of tenant work orders in the systemCreate Monthly and Quarterly maintenance Reports for Office Manager and General ManagerCreate Monthly and Quarterly Operations Reports for Office Manager and General ManagerCreate daily move-ins and move-out reports to be distribute to Property Management, Leasing teams and clientUpdate the VirtualKeypad System to activate/de-activate resident key fobSchedule and manage exterminating servicesAssist with Temp staff request and reportsPromote and foster positive relationships with tenants and clients and track service calls as requiredUpdate Residents portal with current management team listProcess management and maintenance staff over time hours,Activate/De-active electricity and gas account with ConEdison (vendor) tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approvalProcess and file PTO request, employee handbook, and other staff requestTailor and update C&W’s policies and procedures to comply with client’s requests

KEY COMPETENCIES:

Customer Focus (internal and external) Interpersonal SkillsCommunication Proficiency (oral and written)Organization SkillsBilingual (preferred) Multi-tasking in a fast pace environment

IMPORTANT EDUCATION

High school diploma/GED equivalent; Bachelor Degree preferred

IMPORTANT EXPERIENCE

Customer service experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Proficiency in Microsoft Office SuiteAbility to give and take direction and to interface with decision makers in a professional manner and maintain confidential information

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $32.98 - $32.98

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”