Job Summary
Job DescriptionWe have an exciting opportunity for a motivated Project Staging Technician to join Telstra, supporting the delivery of secure and reliable mobile device solutions for our customers.
About the Role
This role is critical in preparing, configuring, and testing mobile devices and related ICT systems to ensure readiness for deployment. You’ll work on staging smartphones, tablets, and associated connectivity equipment, ensuring they meet customer specifications and security requirements. Collaborating with project managers, engineers, and technical teams, you’ll help deliver seamless mobile solutions that keep our customers connected and productive.
This is a 2-year fixed-term, on-site position at 16a Emporium Avenue, Kemps Creek NSW.
Security Requirement: Candidates must be Australian Citizens and hold, or be eligible to obtain, a Baseline AGSVA security clearance.
Key Responsibilities:
Configure and stage mobile devices (smartphones, tablets) and supporting ICT equipment.
Commission connectivity solutions including routers, switches, and wireless technology.
Manage tasks in service management tools to meet SLAs.
Troubleshoot and resolve incidents impacting mobile device performance.
Maintain accurate documentation and inventory for mobile assets.
Ensure compliance with security standards and stakeholder requirements.
About You
Strong technical expertise in mobile device configuration and staging.
Ability to deliver exceptional service and meet project deadlines.
Excellent communication and stakeholder engagement skills.
Team-oriented with a proactive approach to improving mobile processes.
Eligible for Baseline security clearance.
Our perks & benefits:
Work-life integration - we understand life happens when you're busy making other plans, so we offer flexibility around where, and when you work.
16 weeks paid parental leave for primary and secondary carers.
Professional development program.
Eligible for Baseline security clearance.
Laptop/Device allowance renewed every 2 years.
Purchased Annual Leave scheme.
Discounted Telstra products and services.
Continuous Service Recognition for those who are coming across from a Federal Government agency to Telstra.
We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you.
To attend a Telstra premises in certain states / territories, employees will be required to be vaccinated against Covid-19. This is to ensure the safety and wellbeing of our people and customers. Please speak to us if you have any questions about this based on your individual circumstances.
On the cusp of the next technological transformation in the digital world, Telstra has and continues to be at the forefront of local and global innovation. Come disrupt and lead the industry as we build the networks for the future and push the boundaries of what’s possible with technology.
We're after the right blend of experience and enthusiasm and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.