**Role Summary** We are seeking a highly skilled **Project/Program Management Advisor** to lead analytics-driven transformation initiatives across our organization. This role requires **data analysis as a core capability** , combined with strong experience in **business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management** . The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement. **Key Responsibilities** **Data Analysis & Insights (Must-Have)** + Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy. + Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes. + Apply statistical analysis and predictive modeling to forecast performance and resource needs. **Business Process Improvement** + Lead initiatives to streamline and optimize processes using **Lean Six Sigma Black Belt** frameworks. + Apply **process mining tools** (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements. + Drive a culture of continuous improvement across program delivery. **Project & Program Management** + Oversee large, complex programs, ensuring delivery within scope, time, and budget. + Establish governance frameworks, risk management practices, and communication cadences. + Mentor project managers and ensure best practices in planning, execution, and reporting. **Client & Stakeholder Management** + Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities. + Translate business needs into actionable project/program roadmaps. + Present insights, recommendations, and outcomes to leadership in an executive-ready format. **Strategic & Advisory Contributions** + Shape project and program strategies by embedding data-driven decision-making. + Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices. + Partner with Finance and Operations teams to validate ROI and track program benefits realization. **Education & Experience** **Education** + Bachelor’s degree in Business, Engineering, Statistics, or related field (required). + Master’s degree (MBA, MS in Analytics/Operations, or equivalent) preferred. + Certifications: + **Lean Six Sigma Black Belt (mandatory)** + PMP/PRINCE2, Agile/Scrum Master (preferred) + Process Mining certification (desirable) **Experience** + **8 + years** of professional experience, with a strong focus on **program/project management and business transformation** . + Proven ability to deliver **data-driven insights** using SQL, Excel, Python/R, or BI tools (Power BI, Tableau). + Experience leading **cross-functional programs** with measurable cost, quality, or efficiency improvements. + Hands-on experience with **process mining tools** to diagnose and improve performance. + Demonstrated success in **client-facing advisory roles** with senior leadership engagement. + Background in BPS/outsourcing, shared services, or consulting desirable. **Skills & Competencies** + Strong **analytical, statistical, and problem-solving skills** . + Expertise in **business process improvement and transformation methodologies** . + Proficiency in **project/program management best practices and governance** . + Excellent stakeholder management and executive communication skills. + Ability to influence, negotiate, and drive adoption across diverse teams. + Strategic thinker with hands-on execution capabilities.