Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

The Project Manager, Workforce Management is responsible for driving operational efficiency and enabling sales growth through Workforce Management fundamentals, tools and processes.  Based on observations and feedback from Field Leadership and cross-functional partners, this role will evaluate and recommend improvements and innovative ideas that align with company strategies.  The Project Manager will take concepts from the ideation phase and see them through to solution delivery.  Understanding that speed is an asset, solutions should be customer-focused and team-oriented.

Responsibilities

• Responsible for execution of primary work streams: Owns development of work plan, timeline, communication and gaining leadership alignment.
• Subject matter expert in Workforce Management and web-based labor application fundamentals.  Supports schedule reviews, store communication, Field education, etc. 
• Support Workforce Management team with labor/scheduling initiatives and projects.  Facilitate cross-functional project and initiative alignment meetings.
• Collaborate with cross functional partners (Finance, Real Estate, etc.) to align staffing with labor strategy, budget, business trends, store complements and current HR and Compliance guidelines.
• Work cross-functionally to develop, gain support, implement and evaluate store labor models and payroll testing.  Ability to analyze results and apply learnings.
• Work cross-functionally to implement, administer and test configuration and field usability of labor optimizing solutions.
• Support talent and staffing strategy for Fall, Spring and Peak volume days (e.g. Holiday).
• Support Workforce Management field requests and issue resolution.
• Provide field leaders with tools and processes to assess/determine staffing numbers to support their region, district or store.
• Support Employment Compliance for BBW, providing input, feedback and communication.
• Evaluate, implement and train field leadership on Workforce Management tools and principles.
• Suggest, gain support, and implement ongoing enhancements in the labor-scheduling application with cross-functional and cross-brand partners.
• Coordinates field leader communication in partnership with field planning and communication team

Qualifications

• 3+ years of Project Management experience preferred.  
• 5+ years retail/in-store experience preferred.
• Knowledge of Workforce Management web-based labor optimizing solutions.
• Knowledge of store business and system processes, sales forecasting, and workload forecasting methodologies.  
• Ability to elicit feedback from others.  
• Ability to analyze, diagnose and solve problems of varying complexity.
• Ability to work in a team environment.
• Ability to deliver work under tight timelines and understand speed of work is critical to success.
• Excellent verbal and written communication skills.   Ability to follow up and communicate with all levels of the organization.
• Demonstrates excellent time management, organization skills and attention to detail.
• Proficient in Microsoft Office Suite.  Experience with Microsoft Project a plus.
• Ability to travel with overnight stays for store visits.

Education
• Bachelor’s degree or equivalent work experience 
 

Core Competencies

Lead with Curiosity & HumilityBuild High Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive to Achieve Operational ExcellenceDeliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.401k with company match and Associate Stock Purchase with discountNo-cost mental health and wellbeing support through our Employee Assistance Program (EAP)Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.Tuition reimbursement and scholarship opportunities for post-secondary education programs40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all vacancy/vacancies are filled.