Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Project Manager (Network)OverviewThe Cross-border Services Global Product Team team is looking for a Manager to project manage a portfolio of correspondent onboarding projects for our product management function. The ideal candidate is highly organized, detail-oriented, highly motivated, analytical, and is comfortable around multiple parallel ongoing projects.
Role
•\tManage a portfolio of partner onboarding and service-expansion projects, driving day-to-day execution from documentation and technical planning through testing and operational activation.
•\tCreate and maintain project calendars, work tickets, and engagement/meeting requests, ensuring completeness of business, API, connectivity, and endpoint requirements.
•\tTrack legal contract progress and documentation readiness in coordination with onboarding and functional teams.
•\tMaintain issue and risk logs, proactively resolving non-BAU blockages and escalating dependencies to functional and business leadership.
•\tCoordinate the partner testing lifecycle (production, certification, and change control), supporting SLA and quality gates.
•\tPartner with functional teams on technical ticket creation, account setup, and approval workflows.
•\tSupport training and briefings for new partners on technical and data-field standards.
•\tContribute to recurring pipeline reporting to ensure accurate status across implementation stages.
•\tAct as the first response point for relevant projects in portfolio.
•\t• Operate per defined KPIs.
All About You
Essential Knowledge, Skills, and Experience
•\tSignificant experience in project/program management, ideally in a fast-paced operations environment managing multi-stakeholder/geography projects simultaneously
•\tDeep knowledge of payment and clearing systems as they relate to both domestic and cross border payments
•\tSignificant experience in the technical data exchange systems (e.g. APIs, web platforms, etc.)
•\tUnderstanding of current payment trends and developments, both from a flow and technological perspective
•\tAbility to interact and communicate virtually with stakeholders across multiple geographies
•\tSense of ownership, both for directly managed projects as well as broader business outcomes.
Desirable / Additional Capabilities
•\tExperience working with banks, fintechs and/or large corporates as it relates to payments and payment solutions
•\tPMP/PgMP certified
•\tCRM software/tool experience
•\tUnderstanding different client segment needs such as Banks, Financial Institutions, Payment Service Providers and Corporates
*** Application and CV in English are required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.