As a Project Manager in Chase Travel, you will  play a pivotal role in identifying and negotiating strategic travel partnerships that provide exceptional value to cardmembers. These partnerships enhance our card portfolio through integrated travel and lifestyle benefits. Additionally, Chase Travel oversees significant strategic alliances with co-brand partners, our premium travel advisor community, and our online technology team.

Establishing these partnerships demands strategic foresight, and we seek intelligent, dynamic individuals who can excel at Chase. You  will possess the ability to think strategically and deliver outstanding travel experiences for Chase customers. You must be adept at building relationships across various business lines and leveraging these connections to streamline operations and develop new processes. Innovation, forward-thinking, and the ability to thrive in a fast-paced, dynamic environment are essential. You  will collaborate with leaders across the bank to drive business growth and deliver impactful results.

 

Job Responsibilities:

Implements processes for direct hotel programs. Validates hotel partner submissions of rates and content. Supports external hotel partners throughout program onboarding. Assists internal Account Teams with partner communication and follow-up. Collaborates with Product to develop mapping processes for hotel rooms and content. Reviews online rates and content to ensure accuracy and a premium presence. Communicates effectively with hotel partners to gather necessary rates and content. Resolves escalations efficiently to ensure seamless Card Member experiences at point of sale. Conducts audits of rates, content, and benefit details. Maintains clear communication channels with all stakeholders. Utilize data-driven insights to continuously improve processes.

 

Required qualifications, capabilities, and skills

Connectivity and distribution background is advantageous. Experience in the travel industry, particularly in hotels or accommodations, is preferred. Partner or supplier management experience is a plus. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Self-motivated with a proactive approach to project success. Team player with robust project management experience. Proficient in Microsoft Office, especially Excel and PowerPoint.

Preferred qualifications, capabilities and skills

Preferred knowledge of Sabre GDS