Toronto, ON, M5R 1A6, CAN
17 days ago
Project Manager
Job Description The Project Manager will play a critical role within the Commercial Banking Project Management Office (PMO), leading complex, multi-workstream initiatives that drive strategic transformation across the business. This role requires a seasoned project leader with strong executive presence, exceptional communication skills, and the ability to navigate ambiguity while delivering measurable outcomes. The ideal candidate brings deep project management expertise, strong analytical capabilities, and experience working with senior stakeholders in a fast‑paced financial services environment. Key Responsibilities Program & Project Delivery Lead end-to-end delivery of large-scale, cross-functional projects within the Commercial Banking portfolio. Develop and maintain integrated project plans, schedules, and workstream structures. Ensure alignment to PMO standards, governance frameworks, and reporting requirements. Drive execution discipline, ensuring milestones, scope, budget, and timelines are met. Stakeholder & Executive Engagement Partner with senior leaders, business owners, and cross-functional teams to define project objectives and success measures. Facilitate decision-making, build consensus, and manage expectations across diverse stakeholder groups. Prepare and deliver executive-level presentations, status reports, and steering committee materials. Risk, Issue & Dependency Management Proactively identify, assess, and mitigate project risks, issues, and interdependencies. Escalate critical items with clear recommendations and action plans. Ensure transparent tracking and resolution to maintain project momentum. Analysis & Problem-Solving Synthesize complex business and technical information into clear, actionable insights. Support business case development, cost-benefit analysis, and scenario modeling. Evaluate impacts of proposed changes and recommend optimal paths forward. Change Management Support Partner with change management teams to support adoption planning, stakeholder readiness, and communication strategies. Ensure project outcomes are embedded into business operations and sustained post‑implementation. Critical Skills (Non‑Negotiable) Program & Project Management Expertise PMP or equivalent certification. Demonstrated success managing large-scale, multi-workstream initiatives. Stakeholder Management Ability to engage senior leaders and cross-functional teams. Skilled in influencing, negotiating, and driving consensus. Risk & Issue Management Strong capability in identifying, assessing, and resolving risks and conflicts proactively. Communication Excellence Exceptional written and verbal communication skills. Proven ability to prepare executive-ready reports and presentations. Analytical & Problem-Solving Ability to distill complex information into clear recommendations. Change Management Awareness Understanding of organizational change principles and adoption strategies. Critical Attributes Leadership Presence: Confident and credible in executive interactions. Adaptability: Comfortable navigating ambiguity and shifting priorities. Collaboration: Works effectively across diverse teams and functions. Resilience: Thrives under pressure and manages tight deadlines with composure. Experience & Qualifications 5–10 years of experience in project or program management roles. Proven experience leading large-scale transformation initiatives, ideally within financial services or commercial banking. Familiarity with service model redesign, process optimization, and digital enablement initiatives. Experience presenting to senior leadership, steering committees, and governance bodies. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Critical Skills (Non-Negotiable) • Program & Project Management Expertise o PMP or equivalent certification. o Proven experience managing large-scale, multi-workstream initiatives. • Stakeholder Management o Ability to engage senior leaders and cross-functional teams. o Skilled in influencing and driving consensus. • Risk & Issue Management o Proactive identification and resolution of risks and conflicts. • Communication o Exceptional written and verbal communication. o Ability to prepare executive-level reports and presentations. • Analytical & Problem-Solving o Synthesizes complex information into actionable recommendations. • Change Management Awareness o Understanding of organizational change principles and adoption strategies. ________________________________________ Critical Attributes • Leadership Presence: Confident in executive interactions. • Adaptability: Comfortable with ambiguity and shifting priorities. • Collaboration: Works effectively across diverse teams. • Resilience: Handles pressure and tight deadlines. ________________________________________ Experience • 5–10 years in project/program management roles. • Large-scale transformation experience (preferably in financial services). Large Scale Organizational Change Management expeirence - leading this • Familiarity with service model redesign and digital enablement. • Exposure to senior leadership and steering committees. Commercial Banking experience/Treasury Payment Solutions background
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