Job Summary
Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development, and delivery of new technical programs. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities:
Understands the scope of technical programs as defined by the product and business requirements and the budget process. Activelyparticipatesin the key planning of programmilestonesdrivesalignment to these milestones.Usesspecific knowledge about one or more technical areas to research, plan, communicate and achieveobjectivesthrough program/project team.
Works toidentifyand obtain participation from required cross-functional core team members, including matrixed project managers. Oversees the team as they plan,trackand execute project plans from start to completion.
Creates program plans and programrecord. Works with the core team and senior staff member(s) toidentifyand schedule all the workrequiredto fulfill program scope, including identification and management of critical path tasks.
Assistsin the development of keygoals,objectivesandsuccesscriteria for the program.Ensuresclear communication and alignment withstakeholderand delivery teams.
Recommends changes to improve the engineering process and to alleviate process inaccuracy and duplication.
Supports the budget and resource forecasting exercises.
Identifiesand analyzes risks and issues while providing resolutions to a diverse range of complex problems.
Tracks and manages the program schedule and task details included in the technical program plan. Analyzes the actual performance against the plan andmakes adjustmentsconsistent with planobjectives. Works with team toassistin action item resolution and track completion.
Ensuresprogram milestones areaccomplishedandensuresoverall timelines are met. Documents all major plan changes in scope, approach, anddatedelivery.Determinesand develops approach to solutions.
Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Works with senior staff members to manage proposed changes to program parameters andensuresappropriate processesand communications are followed. Works under normal supervision. Follows established directions.
Monitors and ensuresqualityof program deliverables. Works with core team and key field resources to develop andmonitordeploymentschedule, strategies, and tools to support the implementation of programs in the field through trials and controlled customer deployments.
Delivers on commitments whiledemonstratinga high levelof integrity and respect for all teammates and stakeholders. Consistent exercise of independent and collaborative judgment and discretion in matters of significance.
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s)andovertimeas necessary.
Other duties and responsibilities as assigned.
Required Experience and Skills:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - beenthusiasticlearners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Win asateam - makebig thingshappen by working together and being open tonew ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customerfeedback intothe company - by joining huddles, makingcallbacks, and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion& diversity.
Dowhat'sright for each other, our customers, investors, and our communities.
Experience: 5 – 7.5 years
Bachelor'sDegree or Equivalent
Disclaimer: The above information has been designed toindicatethe general nature and level of work performedby employeesin this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties,responsibilities,and qualifications. Comcast is an EEO/AA/Drug Free Workplace. Comcast is an equal opportunity employer.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years