**Kelly Services** is hiring a **Service Operations Scheduler** ( **Premier Scheduler)** in **Farmington, CT!** If you thrive in operational environments where schedules drive performance, this role puts you at the center of field service execution. You’ll **own daily service and installation schedules** , balance technician capacity with customer demand, and adjust priorities in real time to keep missions on track. This is an operations-focused scheduling role — ideal for someone who enjoys solving constraints, managing moving parts, and driving on-time results. **What You’ll Do** + Own daily service and installation schedules for field operations + Assign technicians based on skills, availability, travel, and workload + Balance customer demand with technician capacity to support on-time service + Adjust schedules in real time as priorities, locations, or resources change + Manage the Synchro Board and key scheduling KPIs + Coordinate with Engineering, Product Centers, Sales, and Service teams to resolve scheduling constraints + Ensure technicians, tools, and materials are ready ahead of each mission + Communicate schedule updates clearly with customers and internal teams + Track technician locations and assignment changes throughout the day + Maintain accurate operational documentation and service records **What You’ll Bring** + Experience owning schedules in field service, manufacturing, or technical operations (not just calendar coordination) + Background in service operations scheduling, production scheduling, or capacity planning strongly preferred + Ability to balance competing priorities while maintaining schedule performance and customer commitments + Comfort making real-time scheduling decisions in fast-paced environments + Strong communication skills with the confidence to manage escalations and changing priorities + High attention to detail with a process-driven mindset + Experience working across multiple departments to execute operational plans **Nice to Have** + ERP or service scheduling system experience (SAP a plus) + Exposure to technician capacity planning or workforce scheduling + Manufacturing or technical service environment experience **Schedule & Pay** + Monday–Friday | **8:00 AM–4:30 PM** | Full-Time + Hybrid: **3 days on-site / 2 days remote** (after ramp-up) + **$22.00–$27.00/hr** DOE | Weekly Pay + Temp-to-Hire opportunity **Benefits** + Weekly direct deposit + Medical, dental & vision insurance options + Paid holidays + referral bonuses + Long-term and temp-to-hire career paths + Consistent, full-time schedule + Supportive onboarding and guidance from your Kelly recruiting team If you’ve owned **service or production schedules, balanced technician capacity, or supported operational delivery** in manufacturing or field service environments — **apply today** and help drive the execution that keeps advanced equipment running. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.