Project & Change Management Specialist
Insight Global
Job Description
A leading retail organization in Vancouver, BC is seeking a Project & Change Management Specialist to support the Product Attributes Standards Initiative. This role plays a critical part in delivering new Product Attribute capabilities while ensuring the successful sustainment and adoption of existing processes across the enterprise.
This is a hands-on, cross-functional role ideal for someone who thrives in fast-paced environments, enjoys working across business and technology teams, and excels at communication, coordination, and change enablement.
About the Role
In this dual-focus position, you will partner closely with project leads, product attribute managers, technology teams, and business stakeholders to drive the implementation of new product attributes and guide the organization through change. You will wear multiple hats—project manager, change lead, and communicator—ensuring initiatives stay on track and stakeholders remain informed and aligned.
Key Responsibilities -
Project Management
Plan and facilitate recurring meetings with business and technology stakeholders
Develop agendas, document decisions, and track action items and risks
Drive follow-through on deliverables and escalate issues as needed
Support projects operating on tight timelines with multiple dependencies
Change Management & Communications
Develop and execute change management strategies for new Product Attribute enhancements
Partner with process and training teams to support adoption and readiness
Translate technical or data-driven changes into clear, business-friendly communications
Prepare and distribute communications to a broad range of stakeholders
Product Data & Attribute Support
Support the rollout of new product attributes and attribute structures
Assist with ongoing data cleanup and alignment to updated standards
Act as a liaison between business users and technology teams
Capture, clarify, and distill business requirements to support technical delivery
Contribute to discussions around measurement, KPIs, and adoption success
Day-to-Day Expectations
Bring diverse stakeholder groups together and drive alignment
Lead structured meetings with clear outcomes and accountability
Communicate what is changing, why it matters, and what teams need to do
Navigate ambiguity and adapt to evolving priorities
Balance multiple workstreams while maintaining attention to detail
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Qualifications
Experience
4–5 years of experience in project management and/or change management
Experience working in complex, cross-functional, enterprise environments
Retail, apparel, or consumer products experience is strongly preferred
Domain Knowledge (Preferred)
Product data, product attributes, or product information management (PIM)
Data transformation, data standards, or data governance initiatives
Comfort working across both business and technical teams
Tools & Technology
Experience using tools such as Confluence and Jira (or similar)
Strong Excel skills
Familiarity with Snowflake or modern data platforms (understanding their role in business)
Experience supporting data cleanup or data quality initiatives is a plus
Core Skills
Excellent written and verbal communication
Strong stakeholder engagement and influence skills
Highly organized with the ability to manage multiple priorities
Adaptable and flexible in environments with evolving ways of working
What Success Looks Like
Stakeholders are aligned, informed, and engaged throughout the project lifecycle
Product Attribute enhancements are delivered on time and adopted effectively
Business requirements are clearly translated into actionable technical inputs
Change is communicated clearly, consistently, and with empathy
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