Description Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com , services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long term relationship with our enterprise agency and advertiser clients by owning the end to end engagement including: training, onboarding and implementation, technical support and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations, serving as a point of escalation and advocate for the client within Amazon. Key job responsibilities Own the relationship with clients and provide high-touch proactive support such as onboarding, education, continuous product usage consultation, and industry best practices to ensure client success • Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape and key business issues. • Be owners for current campaigns performance, future strategy and competitive scenarios. • Navigate multiple stakeholders; bridge organizational and structural gaps with a focus on customer results and satisfaction. • Help drive evolution of Amazon DSP into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) • Serve as the primary point of contact for technical issues; communicate, triage, and manage open tickets to resolution • Define and improve processes and tools for the Solutions Consultant team to serve clients better • Design and deliver performance updates, business reviews and growth opportunity presentations to key agency contacts Basic Qualifications - 3+ years of digital advertising and client facing roles experience - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.