Job Description

This contract Program Support Specialist 1 role is pivotal in ensuring timely, accurate, and efficient billing operations across the agency. The position offers direct program support and focused assistance to facilitate the processing of vendor invoices from initial intake to final payment submission. This role is essential for maintaining financial integrity, fostering positive vendor relationships, and enhancing the overall efficiency of payment operations.

Intake vendor invoices from both external and internal payment processing systems, verifying all necessary information for compliance.Return improper invoices to vendors for correction and resubmission with clear guidance on deficiencies.Route confirmed proper invoices to the delegated COR for timely payment approval.Utilize financial systems for processing approved invoices, applying established policies, rules, and regulations.Conduct research to identify the root cause of stalled or returned invoices and troubleshoot processing problems.Provide education and best practices to personnel to prevent common errors.Gather and analyze data to develop job aids for resolution of invoice processing issues.Monitor invoice intake platforms and Power BI Report Server, addressing past-due invoices and incorrect assignments.Provide high-level customer service to stakeholders, answering inquiries and providing timely status updates.Serve as the primary contact for inquiries from vendors, CORs, Accounts Payable, and Contracting Officers.Maintain documentation and compliance in accordance with Information Security standards.Review and reconcile invoices on IPP.gov to address transmission issues.Analyze monthly reports and engage with personnel for follow-up on contracts.Participate in procedure review and improvement processes to enhance efficiencies.Execute data entry and analyze program impact for process improvement.Provide administrative support for centralized registration and onboarding of new personnel.

Qualifications

Associate’s or Bachelor’s Degree in Business Management, Business Administration or a closely related field, or equivalent experience.Experience in invoice payment applications, accounts payable, financial operations, or procurement support.Proficiency with MS Office applications, specifically intermediate Excel skills.Ability to research, troubleshoot, and resolve complex payment and invoice discrepancies.Knowledge of federal payment regulations, including the Prompt Payment Act (PPA).

Work Environment

The position is part of the COR Support Team within the Supplemental Labor Management Office, dedicated to fostering COR excellence through best practices, education, strategic partnerships, and consistent standards. The work environment is slower-paced with somewhat flexible hours, typically business casual attire, and independent work style with a focus on meeting deadlines. The office atmosphere often involves waiting on approvals and paperwork.

Job Type & Location

This is a Permanent position based out of Vancouver, WA.

Pay and Benefits

The pay range for this position is $34.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Vancouver,WA.

Application Deadline

This position is anticipated to close on Feb 23, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.